Travel Tips

How Do I Contact the Air Astana Almaty Contact Number?

Air Astana is an airline based in Kazakhstan. It operates flights on 64 routes, including domestic and international flights. It is headquartered in Almaty and handles its operations and functions from this city. Let’s say you are in Almaty and have to board an Air Astana flight. You tried to complete your check-in online but could not do it. You can call the airline for help. The following are the steps to get to the Air Astana Almaty Contact Number and get help.

  • Go to the official website of the airline, https://www.airastana.com/.
  • Click the ‘Contact Us’ option at the bottom of the homepage. You will be directed to the contact page.
  • Press the call center button to find your required number, + 7 (727) 244 44 77.
  • You can contact the number mentioned above to get in touch with the airline’s customer service. 

 

Other Methods to Contact Air Astana

There are alternate methods to connect with Air Astana and get assistance. Kindly go through them for a better understanding.

Communicate through Live Chat:

Fed up with waiting on the call? Do not worry! Now you can get instant help from Air Astana customer service without wasting a minute. The live chat option has proved to be a blessing for customers. Go through the following steps to get to the live chat of Air Astana.

  • First of all, visit the airline's official website through the link mentioned above. 
  • You will find the chat bubble symbol on the homepage in the bottom right corner. Click on it. 
  • A chat box will pop up. Begin by selecting your language for effective communication. 
  • Write your issue in the chat box and also provide the required details. 
  • The chatbot will provide you with possible solutions.

 

Inform Your Issue Over Email:

Another way to contact Air Astana's customer service is to email them. You can choose the Air Astana contact email address. All you have to do is compose an email, write your complaint/query, and send it to call.centre@airastana.com. You shall get a reply within 48 to 72 hours.

What is the Number for Air Astana Whatsapp?

If you are comfortable chatting on WhatsApp, you also get this option to reach out to Air Astana. It is convenient and easy to communicate with customer service. Following are the steps to get to Air Astana WhatsApp chat.

  • The first step is to open the official website of Air Astana on your desired web browser. The link to its website is https://www.airastana.com/.
  • At the bottom of the homepage, you will find certain quick links. Click the ‘Contact Us’ link from this section, and you will be directed to the contact page. 
  • Scroll down and go to the ‘Whatsapp Online Consultant’ option. 
  • The WhatsApp chat will automatically open. 
  • Pick the topic of your issue so that you get quick help. Provide the details that are asked and also answer the follow-up questions. 
  • Eventually, you will get a list of possible solutions from the virtual assistant. 

 

What time should I call the Air Astana phone number? 

The Air Astana Call Centre 24-hour service makes it one of the most easily reachable customer services. Customers from different time zones can contact them for help.