Travel Tips

What are the Cancelation Policies of Avianca Airlines?

When it comes to canceling the flight tickets on Avianca Airlines, there might be some reason that led to such decisions. Avianca Airlines being a Colombian airline, allows its travelers to cancel their flight tickets and claim a refund. Before passengers proceed to cancel flight tickets, they need to follow some of the terms and conditions of the airline. 

Avianca Airlines Cancellation Policy:

To follow the rules and regulations and get through the policies of the airline, travelers can remember these points that are necessary for the cancelation: 

  • To cancel the reservation for free of cost, they need to cancel them within 24 hours of reservation.
  • Canceling tickets within a day can provide the passengers full refund.
  • After 24 hours of booking, there will be some fees allotted by the airline to cancel flight tickets.
  • The airline can deduct cancelation fees from your refund.
  • Travelers are eligible to cancel tickets only when they are not used or unexpired.
  • There will be no cancelation 24 hours before the scheduled departure timing of the airline.


How much does Avianca charge to cancel a flight?

When passengers are ready to cancel their flight tickets, they have to follow the terms and conditions of Avianca Airlines. Canceling flight tickets can sometimes lead to charges if they are canceled after 24 hours of booking. The charges are according to the flight tickets, and they can be higher than the actual price of the tickets. The charges are as follows: 

  • For canceling international flight tickets, the airline will cost $100 to $120.
  • For domestic flight cancelation, travelers have to pay around $70 to $90.


Can you cancel Avianca within 24 hours?

Yes, passengers are eligible to cancel their flight tickets within 24 hours of reservation. It is more profitable for the passengers as it will not cost any of the charges to cancel the flight tickets and will credit full and final refund. Like any other airline, Avianca Airlines allows its travelers to cancel their flight tickets within 24 hours of the reservation.

Can I cancel my Avianca Airlines ticket for free?

Travelers can cancel their flight tickets anytime they want, but they have to keep in mind the policies of Avianca Airlines. Canceling tickets on Avianca Airlines is much easier, and they can cancel it free of cost if they are canceled within 24 hours of booking. After keeping the rules and regulations of the airline in mind, follow the cancelation process of the airline: 

  • Visit the website of Avianca Airlines on your web browser.
  • After that, you go to the ‘manage booking’ option on your navigation bar.
  • A new page will appear on the screen that will show you different sections. Click on the ‘cancel tickets’ section.
  • Enter your PNR credentials on the tab given on the screen, like the last name of the travelers and the reservation number.
  • Click on the ‘cancel’ button given below the tab.
  • You will be notified about the cancelation of your tickets via confirmation mail at your email address.
  • After that, passengers can apply for a refund if they are eligible for a refund.
  • Sometimes, passengers are unable to find the option then, they can contact the customer service person of the airline.


How To Get a Refund from Avianca?

Ever since December 1919, Avianca has been the flag carrier of Colombian Airlines. It carries thousands of customers every day, and cancellations and refunds are an everyday thing. Under conditions like this, people ask, “How to get a refund from Avianca?” and you do this:-

Steps to Get a Refund

The airline knows its management well and has worked hard to make sure the options for self-services are simple and easy for the passengers. You can apply for a refund at the time of cancellation, or you can apply for it later on. Passengers who didn’t apply for a refund during cancellation: 

  • Open 
  • Log into the refund section 
  • Now check the eligibility of your tickets by filling in the details,
  • When the ticket is refundable, you can proceed further and submit the request.
  • In case of non-refundable tickets, you can ask for refund of money on taxes and other airport facilities.


Am I Eligible for an Avianca Refund?

Whether you get the refund or not depends on your ticket category. Similar to other airlines, the Avianca refund policy can hold you back from your if your ticket falls under the non-refundable type. You are 100% eligible to get a refund if you cancel the flight within 24 hours of reserving your flight seats. All the tickets are applicable under this rule. Once this 24 hour period is over, you will be charged or even denied compensation depending on the date when you cancel your ticket and the type of your ticket. Most of the time, the regular airline program members and people who book the business or exclusive class get the most benefits. These people are usually allowed to cancel their flight with a full refund up to 2 -4 before the flight takes off. For other classes, the passengers are allowed to change their flight, date of flight, or compensation in the form of a voucher.

How Long Does it take to get a refund from Avianca?

The duration of the process depends both on you and the airlines.“How long does it take to get a refund from Avianca?” the answer is not a single word. 

  • If the passengers opt to get the refund through a voucher, then the airline can provide the reimbursement within 20 days from the date of submission of the request.
  • Passengers who need the refund in the form of the original payment will have to wait for a duration of 30 days. 
  • Travelers who involve a third party(travel agency) need to ask the latter to apply for a refund, and the duration will depend on the ticket details.


Avianca Refund Policy

  • Once 24 hours have passed after booking, the customers can not ask for a complete refund.
  • The ticket should be handed out by the Avianca Airlines
  • Refund on LifesMiles tickets cannot be processed through the website; you should get in touch with a support executive.


If you satisfy the policies, then the answer to “Can i get a refund from Avianca?” is a yes.

People think that calling customer support is a hassle but without any proof. People who need assistance are addicted to calling the airlines as soon as possible and getting support. 

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