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Saudia Airlines is a premium airline that provides hassle-free services and feasible policies. In case you book your ticket with the airline and wish to get a refund by canceling the ticket, it is possible; however certain terms and conditions apply. How can I refund my ticket in Saudi Arabia? In the article we will learn about Saudia Airlines' refund process and policy in detail; you shall take a look to stay updated with the topic. 

How To Get A Refund from Saudia Airlines? 

Suppose you book a ticket through the Saudia sales office, call center, or the Saudia Airlines website. In that case, you can cancel your booking first through these sources and apply for refund requests through Refund.Saudia.Com, Saudia City Ticketing Office, and the call center. How to apply for Saudi Airlines refund? Here are further details: 

Apply for refund request online: 

  • Go to the Saudia Airlines website and visit the 'Book and Manage' section at the top.
  • Click on the 'change & cancel booking' and you will be taken to the refund page. 
  • You can also directly click on Refund.Saudia.Com to go to the refund page.
  • Click on the 'submit your request' link and enter the Ticket number and surname; click on 'New request fee apply.' 
  • Follow the prompts, and you will be able to request for refund. 
  • The members can log in to the 'Alfursan members' account. 
  • Choose the itinerary to cancel, click on the 'cancel and refund' link. 
  • On the booking display page, priced with the cancelation, and later, you can submit the refund request form to get your refund. 

Refund via call center: You can also contact Saudia Airlines customer service by calling 1-800-472-8342 and asking the agent to process your refund. Remember, additional administrative charges might be applicable in this case. 

Via Phone Call.

People can request a phone call to the call center, where a representative will guide and initiate the refund process. You can use 1-800-472-8342 to dial and follow the standard calling process.

Via Refund Form.

Another approach could be used to get a refund by filing a refund claim form. Simply follow the steps.

  • Go to
  • Click on the refund form.
  • Follow the instructions and enter the details in the form.
  • After submitting, saudia will contact you and begin your refund process according to the policy.

Via WhatsApp.

Conveniently, you can chat over WhatsApp and request a refund. Send your booking credentials and process it. You can also access many of their services through WhatsApp. Kindly save 920-022-222 and use it on your mobile.

Saudi Airlines Refund Policy - Highlights 

 Here are the Saudi Airlines Refund Policy highlights; take a look to avoid any inconvenience during the refund process. 

If you book the ticket via the Saudia Airlines call center, website, and sales office, cancel your ticket first through the Saudia website, Call center, or sales office before or during the refund request to avoid any no-show penalty. 

To get a refund of the paid amount for tickets that are issued using the credit card, they can be canceled and refunded via the website by accessing the booking 'Manage booking 'section and clicking on the 'cancel and refund, link. 

You can get a refund for tickets that are paid for by any of these methods: Cash, Check, SADAD, SPAN, VISA, or MasterCard.

You get 24 hours from booking if the departure is seven days away to get a full refund without any penalty. However in case the 24 hours have passed, the fee might be applicable based on various factors. 

If you wish to get a refund for only one ticket, all your refundable tickets in the booking will be submitted, contact the SAUDIA Guest Care Center via WhatsApp at 920022222 to split the booking and apply for a refund again. 

In case of involuntary cancellation where Saudiaa Airlines cancels your flight for a reason which is in their control, then the refund of unused ticket value will apply. You can also get a refund for a used ticket under certain conditions. 

Saudi Airlines Cancellation Policy

Plans are made and can be changed at any moment, but you need to be ready to deal with any unforeseen circumstances that may occur while traveling. One of those is getting your refund for your ticket. Many people don’t get their refund just because they are not aware of the refund guidelines and rules. Let’s dive into it.

Cancellation and Refund Guidelines.

Flying with Saudi Airlines and are willing to request a refund from them? Then, you can get a refund on your flight ticket cancellation if you are eligible for it. Let’s discuss their refund policy and find out whether you will be getting your refund back or not.

  • International passengers can request a refund for up to 30 days after the departure.
  • You can’t be called off a non-refundable flight booking.
  • You can request a refund for a time limit of 3 hours before the scheduled flight departure.
  • Under any explainable scenario, the airline would not charge any cancellation fee.
  • Refunds would only apply to authenticated bookings online with Saudi Airlines.
  • Cancel your ticket within the first 24 hours and get full levied on your ticket refund.
  • Free cancellations and refunds within 24 hours are not meant for reward reservations and group fares.

How To Check My Refund Status at Saudi Airlines?

Passengers who have requested any refund through the online portal can quickly check their status. If you have requested, then kindly Check your Saudi Airlines refund claim status by reaching and then choosing Ticket Refund, and then clicking on the Check Status Button. By entering your bookings, your status will be retrieved.

Conclusion: By walking through the information in this article, hopefully, you learned how to get a refund from Saudia Airlines and What are various terms and conditions. How long does it take to get a refund from Saudia Arabia? In case you didn't know, it generally takes around ten days, which might vary based on several factors. You shall speak to the Saudia Airlines representative directly for more information.

Frequently Asked Questions

Does Saudi Airlines charge for a refund?

Have you canceled or are willing to cancel your Saudi Airlines flight ticket but have doubts about getting your refund for your ticket? Does Saudi Airlines charge for a refund? Then, according to their refund policy, when you request a refund outside the risk-free period, you will be charged a service fee. You can get a full refund on your ticket if you cancel it within the first 24 hours of the ticket issuance. Later, up to 3 hours prior to departure, you will have to bear the refund fee.

Is SAUDIA 24 hour Cancellation Policy?

Yes, Saudia has specific guidelines and rules for 24-hour cancellation. Any passengers can easily cancel their flight tickets with more flexibility to get their refund.

Does Saudi Airlines Charge for Cancellation?

As per the Saudi Airlines ticket cancellation policy, if any passengers cancel their flight ticket, then based on certain factors, they may bear Saudi Airlines Cancellation Charges. These charges are separate from your ticket fare and can be deducted from your ticket fare or paid at the time of cancellation. 

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