Travel Tips

Norwegian Air is the largest low-cost airline in Norway. The airlines provide an extensive range of domestic and international flights to the customers. Norwegian Air is well-known for providing its customers with top-rated service from the time of booking to the time you reach your destination. Suppose the customer needs to cancel their flight ticket due to unavoidable circumstances. The airlines will allow you to make the cancellation and provide you with a refund for the same If the cancellation was made as per the refund policy of the airlines.

How Can I Get A Refund on my Norwegian Flight?

The process required to be followed to get the refund from Norwegian Air is given here as follows.

  • Get onto the official website of 'Norwegian Air' and click on the three lines given on the top left corner of the homepage.
  • After getting onto the 'Main menu,' select the option of 'My travel.'
  • After getting onto the 'My travel' page, log in with your account or the PNR number and last name of the passengers and continue with Find Booking.'
  • Get onto the page where the list of all the available. Select your flight and proceed towards the cancellation.
  • Follow the on-screen process to make the cancellation, mentioning the reason for cancellation. 
  • Once the process is completed, follow the on-screen instructions to make the cancellation changes.
  • Once the cancellation process is completed, you'll get a link on your screen for the 'refund request form' click on the page, and you'll get redirected to the link where you have to fill out all the necessary details. Fill out all the personal details mentioning your phone number, name, and other required details.
  • Once all the details are filled, submit the refund form, and you'll receive the confirmation on your registered email or phone number.
  • You can also check the refund status on the airline's official website.


How Long Does Norwegian Refund Take?

Once you submit the refund request with Norwegian Air, it will take up to 3 to 4 weeks to get the refund from the airline. The airlines will initiate the refund once it gets in their notice. If the cancellation was made by the airlines, then also it will take upto15 days for the refund to get credited to your bank account. In 15 days, the passengers can rebook their flight ticket with Norwegian Air without paying any charges, except for the fare difference, if any.

Norwegian Air Refund Policy

  • As per the 4 hours cancellation policy of the airlines, if the cancellation was made within 24 hours of the booking, in that case, the passengers will be liable to get a complete refund of their ticket, provided the booking was made at least one week before the scheduled departure.
  • If the cancelation were made after 24 hours of the booking, in that case, the cancellation would be subject to cancellation charges. The passenger will be liable to get the refund of their refundable flight ticket after the deduction of cancellation charges. For non-refundable tickets, the passenger will get a travel voucher for future travel.
  • If the cancellation was made due to any medical emergency, in that case as well, the passengers will be liable to get a complete refund of their flight ticket. However, they have to provide the necessary documents.
  • If the passengers didn't get a complete refund of their flight ticket even in an emergency, they could apply for Norwegian air refund complaints. At the same time, they were requesting the cancellation.
  • If the airlines cancel your flight ticket, in that case as well, the passenger will be liable to get a complete refund on the cancellation.
  • The airlines would deny your boarding if the cancellation were made due to excessive booking. Then as well, there will be a complete refund on cancelation.
  • If there is a significant delay of more than 3 hours in the scheduled flight departure, in that case, if the passenger opts for the cancellation, they will be liable to get a complete refund. 
  • It will take 2 to 3 weeks for the refund to get initiated in your bank account.


Please read the above-given information to know Can I get a refund from Norwegian Air and also contact the customer service agent of the airline in case of any doubt.

What is the Norwegian Air Cancellation Policy?

Before taking the cancellation step, you must be aware of Norwegian Air principles regarding the cancellation.

  • Norwegian Air will not charge any cancellation fee if you must cancel the booking within 24 hours and your ticket has been purchased seven days before the flight departure.
  • But Norwegian Air charges the cancellation fee when you have to cancel the booking after the risk-free time, and the cancellation fee will be changed according to the rule applied to your ticket.
  • On Norwegian Air, if you have the nonrefundable fare, you cannot cancel the flight. Still, when you do, you get to forfeit your fare if there is a mistake conducted by the airline, and for that, you have to cancel the flight then you are eligible for cancellation.
  • You can cancel either by calling the customer service team or online.
  • And for the booking the travel agent completes, you must get to them for the cancellation; in this situation, Norwegian Air will not be held responsible for your cancellation.
  • When you have purchased the cancellation protection while making the reservation online, you are allowed to cancel the booking thirty minutes before the flight departure.
  • You can also cancel the flight without any cancellation fee if you have certain medical conditions which require immediate treatment. Still, you have to present the document in front of the airline.


How To Cancel Norwegian Air Flight?

By the cancellation policy of Norwegian Air, if you have found your ticket is fit for cancellation, then cooperate with the point illustrated here.

  • Use any preferred search engine and search for the official site of Norwegian Air or open the Norwegian Air mobile application.
  • When you get into the Norwegian Air homepage, at the left top corner of the page, you have the menu option; select that.
  • Then you have to select the booking option, and then you have to choose the manage booking option.
  • On the manage booking tab, you have two opinions, one by profile and the other by the ticket number.
  • Under the profile option, you have to enter your username and password, and if you don't have an account, you must enter the booking reference number with the passenger's last name.
  • After this, you get to see your booking details, and besides that, you are the ticket cancel option, tap on that and choose the reason for cancellation.
  • Now, you get to see your payment details, that is, the cancellation charge and the rest you will receive; later, tap on the confirm option.
  • As soon as your cancellation process is completed, you will receive the confirmation from Norwegian Air on your email and phone number.


Norwegian Air Cancellation Fee

Norwegian Air charges for the cancellation, but there is also a grace time for cancellation, and when you cancel your booking, you will not have to pay the cancellation cost. But after this time, you will be subject to the cancellation fee according to the fare you have purchased; moreover, if you require an idea about the cancellation fee, Norwegian Air charges between $100 and $300.

Can I Get my Money Back When I Cancel my Norwegian Flight?

Yes, Norwegian Air reimbursement for the canceled flight, but you have to fall under the refund policy. Under this policy, your entitlement will be checked, and if you are competent, you will receive your money back. So the refund policy of Norwegian Air is as such.

  • You are competing for a full refund when you have canceled your booking within the grace time.
  • If a medical emergency makes the cancellation, you will receive a refund by presenting the valid document in front of the airline and after its verification.
  • For the booking made by the travel agent, they will be held responsible for your refund.
  • If the airline cancels a non-refundable flight ticket, you will receive a refund in the form of flight credit.


How Much is the Penalty for Cancelling a Norwegian Flight?

While carrying the confirmed reservation from Norwegian Air, but stuck under the circumstances and had to cancel the reservation. You have the risk-free time for that, which is 24 hours after booking, but after this period, when you cancel the flight, then Norwegian Air might change the penalty for that the sum might be between $100 to $300; this will depend on the fare you have purchased.

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