Travel Tips

How do I get a refund on a Cancelled British Airways(BA) Flight?

Whenever you book the flight ticket on British Airways, you can have a sigh of relief with the assurance to get a refund of your booking. This happens when you or BA has cancelled the booking. In any case, you will gain the benefit of getting a refund for your ticket booking.

British Airways have to give a refund if you qualify in the eligibility criteria set up by BA. To achieve this, it is better to connect with the customer support team of the airlines and gain the required details.

Is British Airways Giving Refunds?

Yes, British Airways provide you with the option to get a booking refund. But, this policy clearly says that you will gain the refund only when you qualify the requirement according to the refund rules. BA also allows you to get the refund only through the allotted method to receive the refund. If you follow the rules, only then you will get a chance to obtain the required refund. You can get a refund when you face any inconvenience due to flight delays or cancellations.

How do I get a refund from British Airways?

You will be able to obtain a refund for your booking by contacting the customer service team of this airline. In this method, you need to follow the steps which are assigned to accomplish this process.

  • To begin this process, you are required to visit the official BA website. Use your internet browser to attain this.
  • With this, you should click on the Contact Us option and you will get access to the customer support section.
  • On this page, the only thing you should expand the relevant option and get the helpline number for this.
  • Dial that number and make a phone call to the BA live person. You will be inquired about the query which you have.
  • Here, you should express your concern and give details about your cancelled booking.
  • With this, you need to provide personal details of the passengers and let the live person know the original payment method.
  • Finally, request him to submit your refund request and wait for the specific period to obtain the refund.


Now, you should be thinking about the relevant rules related to the refund process.

British Airways Refund Policy

You should follow these rules to know the refund policy and its crucial rules.

  • You will gain a refund for your flight either by using the online mode or offline mode. In the online mode, you should fill the refund request form to gain the refund.
  • If you rent a car and book a room in the hotel along with the flight ticket of the airline, then you can claim them all in the refund process.
  • A Refund is given on requesting to get it from the official sources. Here, you also have the privilege to request from any valid source.
  • As per the rule, you will have to wait for 4-6 weeks to get the refund from the airlines in the original payment form.
  • The core rule of refund says that you can request it only after the flight cancellation of BA.


Want to know more about the British Airways Refund Policy? Get in touch with the British Airways Manage Booking. This allows you to get a refund or obtain the necessary assistance to gain more details about it and become adept in this field.

British Airways Refund for Delayed Flight

If your flight is delayed for over five hours, you will be eligible for a refund for the part of the trip that you didn’t fly.

You can claim compensation if your flight is delayed for more than three hours on your final destination, and the cause is within the British Airways control. You can file the claim by completing the form on the website.

If you flight Canceled 

If your flight gets canceled, you can rebook it for free. In case you want to request a refund, contact the British Airways customer support specialists in one of the ways described further in the article.

Another possibility is to assert  a voucher and use it for any of your future flights.

Connecting Flights 

Is your flight delayed three hours before the departure? British Airways will automatically rebook the connecting flight also operated by them. That way, you’ll have more time to connect. Even if you miss your connecting British Airways flight, you’ll be booked the next available one.

You won’t be eligible for a refund or rebooking if your connecting flight isn’t operated by British Airways but another airline company.

Is your connecting flight disrupted by the British Airways flight that’s been delayed for five hours or canceled? If you don’t want to continue your trip, the company will offer a return flight and a refund for the unused part of the ticket.

British Airways Non-Refundable Flights

If your ticket is non-refundable then it is going to be non-refundable and if you want your cash back you can request for a tax refund .

Other Concern:

If you want to book your car, hotel, transfer, or anything else together with your plane ticket and the flight gets canceled, you can claim the refund. You will also have two other options:

  • To book a different flight on the same date, free of extra charge
  • To book a flight for different traveling dates, free of extra charge.


If you choose to book for different dates, and that causes the price of the car, hotel, or transfer to change, two things can happen: 

  • You will be paid back the difference if the price gets lower 
  • You’ll have to pay more if the price for different dates is higher


Request for British Airways Refund on the phone:

By the help of customer support  you can easily chat and ask your question and get the fastest reply to your query  and you can easily request a  refund. You can do so by dialing If you’d like to make the process of getting in touch with customer care agents  . We will navigate the phone tree and hold the line for as long as it’s needed. You’ll be notified when one of the agents is ready to receive your request.

Other than contacting British Airways, our website also helps you get in touch with other companies and employees.

Request for British Airways Refund by the help of letter:

When you are going to  write a letter is another option of requesting your refund, this solution is the slowest one. If you prefer having a paper trail, here’s how you can send the letter by different ways :

  • Compose a formal letter asking for the refund
  • Explain the reason why you’re eligible to receive a refund
  • Include your personal and flight details


Request to refund through the website :

You can just easily go through the website and you can easily request a refund  just follow these mentioned below:

  • You just need to go on the customer service portal .
  • Log in with your account or continue as a guest
  • Need to Choose “Cancelations, delays, and diversions”
  • Go and Complete the rest of the contact form according to your issue.


Request to refund through the fax:

You can also request your refund by the help of fax you can easily send and share all the flight details to customer care and also don't dare to forget 

  • Share Your personal info
  • Share All of the flight details
  • And don't forget to mention Why you’re eligible for a refund


Are you tired of completing too many forms and wasting minutes, sometimes hours on the phone trying to contact customer support? Who could blame you! Do not try to provide a hassle-free experience to anyone who wants to request a British Airways refund fast.

Check your  My British Airways Refund status :

Just go and check the status of your refund request by contacting the BA customer support and providing them with the necessary details and your info, flight details, date of your cancelation and refund request, etc.

You can also need to fill and select “Help with a refund already in progress” in the titles field .

What types of Issues Can I Expect When Requesting a Refund from British Airways?

There are many policies which need to be followed by both . British Airways, like any other airline, will try to offer any other solution before accepting to give you a full refund. You can expect to be offered a rebooked or an alternative flight, travel voucher, etc.

And If you didn’t purchase your ticket directly from British Airways but a third-party or travel agency, you’ll have to talk to that agency regarding the refund. 

British Airways has been one of the many airlines that have been trying their very best not to offer customers refunds (or making refund requests as difficult as possible) when their flights have been cancelled, and this is despite the fact that European commission  and other Department of transport recently both offer a refund .

until a  few weeks ago, British Airways was allowing customers to request refunds online but, as the seriousness of the current crisis became more apparent, that option was removed and a lot of customers were left with the impression that their only option was a voucher for future travel. A sheltered  move by the airline.


How To Cancel British Airways Tickets?

To cancel British Airways tickets, travelers can use online, offline, and airport desk help. Check the process in detail and opt for the most suitable one for you.

Online Mode: There are two mediums that you can use to cancel the flight. The first is the website, and another is the Mobile app. If you want to use a website, pay attention to these steps:

  • Visit the British Airways official.
  • Click the Manage.
  • Fill in the information like booking reference and last name.
  • Click “Find my booking.”
  • Select the cancel flight option.


If travelers want to use any mobile app, download it using the link, Scroll down to download on the App store or Android App based on your device.

  • Log in to your account.
  • Check “Find my booking” in the menu section.
  • Enter the details to cancel your flight.
  • Click pre-booked flight and tap on cancel flight.
  • Pay the cancellation fee if applied and the refund amount.


Customer support: you can contact the British Airways helpline number 1 (800) 548 3192. Follow the IVR instructions to reach the customer executives:

  • Press 1 to make a reservation.
  • Press 2 to cancel the ticket.
  • Press 3 for any other services.
  • Press* to speak to the live person.


Once executives pick up your call, you can share your concern. This official number is available 24 hours a day, and the current waiting time is 15 seconds.

At the Airport desk: To cancel a British Airways ticket, flyers can visit the nearest British Airways airport nearest you. Share your booking reference number and last name to cancel your ticket with them.

Can Passenger Cancel my British Airlines Flight Ticket within 24 hours?

Yes, British Airways permits passengers to cancel their flight after booking it. Flyers receive the full refund amount.

What is the 24-hour Cancellation Policy of British Airways? 

According to the 24-hour policy, passengers can cancel their tickets without paying any charges. However, two terms should be fulfilled:

  • The flight should be canceled within 24 hours from the time reservation is made.
  • The departure date should be seven or more days from the original booking date.


British Airways Cancellation Fee

British Airways allows canceling the flight after 24 hours. However, this applies to the cancellation fee that depends on various factors, such as the date, destination, and time to cancel the flight. Refer to the cancellation fee of British Airways:

For refundable tickets:

  • Online cancellation is free.
  • Customer support cancellation is around $25.
  • Cancellation at the Airport is $35.


In the case of Non-refundable tickets:

  • Online cancellation is charged a minimum of $10.
  • Cancellation by phone call is $25.
  • Airport cancellation at $35.


For more information, you can go to the website for more details. In case of urgency, contact British Airways via phone for an immediate, reliable solution.

British Airways Refund FAQs:

Frequently Asked Questions

What happens in the event that I drop my British Airways Flight?

If you've bought an essential economy British Airways ticket, you are not allowed to drop the ticket for a refund after the 24-hour grace period from when your ticket was reserved.

If you have a non-refundable British Airways ticket you will be needed to pay a couple of bucks for domestic tickets and worldwide ticket charges range from $200 to $500 (contingent upon the length of the flight. A short time later, you will get the rest of your passage, less the charge, as an e-Credit for use on a future British Airways flight.

If you have a British Airways refund or flex ticket you can drop whenever before the takeoff of your flight and you will be repaid on your unique strategy for installment.

What happens if you drop a British Airways Non-Refundable Flight?

To drop a British Airways non-refundable ticket you will have to look at British Airways Refund Policy first, then you may be needed to pay between $200-$500 relying upon the length of the flight, area, and sort of charge. The leftover charge will be given to you as an e-Credit for later use on a British Airways flight.

Would I be able to get British Airways Compensation for a 2 hour Flight Delay?

You're lawfully qualified to get paid if the postponement is the British Airways duty and either: the substitution flight defers your appearance by at least 2 hours. your British Airways flight was dropped under 14 days before takeoff.

Would I be able to drop and refund my ticket if my flight is dropped?

Indeed. Now and again you will actually want to do this as long as 24 hours before the first run through of takeoff. After this point, refund  should be finished. Refunds  should be finished straightaway. The first help charge isn't discounted. If it's not too much trouble, contact BA for additional details.

How can I say whether my British Airways flight is refundable?

To check if a British Airways ticket is refundable, go to British Airways' site and enter the ticket or report number and British Airways will show refund eligibility and data. even if the ticket isn't refundable, an explorer could cancel their schedule and apply the worth to a future British Airways flight.

What amount will it cost to change my dropped flight?

There is no charge for changing appointments that contain a dropped flight. Any further changes will be dependent upon the first reserving conditions

My ticket is non-refundable/confined or semi-adaptable: would I be able to change the booking?

If your flight was dropped, you ought to have the option to change your ticket utilizing Manage My Booking without extra charges. British Airways Refund for Cancelled Flight have exceptional conditions and this implies you should allude back to the travel planner who gave your ticket.

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