Travel Tips

Yes, Porter Airlines gives a refund for the canceled flight ticket, but it is also not possible to have a refund whenever you cancel your flight ticket. Because there are certain situations where you cannot claim a refund on Porter Airlines, you have to check its refund policy to achieve a refund from Porter Airlines. From there, you get the idea about your competency for refund, or you can call the customer service team of Porter Airlines and know about the rule by which you will govern. Hence here you have the idea about the question you wish to get through.

How To Get a Refund from Porter Airlines? 

When you have completed the cancellation process and want to know the mode to get the refund, you can choose either online or call and apply for the refund. So, then details about the modes have been illustrated beneath.


When you have chosen the online process to get your refund, go with the step which has been demonstrated below and file for the refund on Porter Airlines.

  • In the beginning, get your preferred internet browser open and then search for the authenticate website of Porter Airlines or open the Porter Airlines application.
  • When the Porter Airlines homepage opens, you have to track down my booking option and click on that.
  • Later, inside my booking tab, you have typed the booking reference number with the passenger's last name, tap on the view itinerary symbol.
  • After this tab, your ticket cancellation page will open, and there you have a refund option, and this option will be found when the cancellation process is finished.
  • Further, you have to complete the details asked in the form and click on the submit option when the process is completed.
  • When you have completed the refund from the airline, you will receive the confirmation on your email address and phone number.



When you have tried online mode for the refund, but due to some situation, you cannot apply for a refund, then by calling the customer service of Porter Airlines, you can apply for a refund and receive your sum. Thus, you can locate the official number on their authenticates website or use 1-888-619-8622 to approach Porter Airlines and apply for a refund.

What is Porter Airlines Refund Policy?

Porter Airlines has mentioned its terms and conditions for refund in its refund policy. And if you are calling your reservation on Porter Airlines and need clarification regarding the refund, then you can refer to Porter Airlines' refund policy and clarify that.

  • When you have finished the cancellation process within 24 hours of booking, fare types such as basic, standard, flexible, and freedom are eligible for a full refund.
  • But if the ticket is purchased using the gift certificate, flight credit, expired credit, or debit card, then you have to contact customer service for a refund.
  • When you apply for the refund, you will receive the same, which is used when making a reservation.
  • And for the ticket made through the travel agent, then Porter Airlines will not be held accountable for that, and if you have an ich ticket, then you have to communicate with the travel agent by which you have made the reservation.
  • Porter Airlines also provides a refund when you have canceled the flight one hour before the departure, but this is available to the freedom fare only.
  • Apart from freedom fare, if you cancel the flight, you are not fit for a refund on Porter Airlines.
  • Porter Airlines also does not provide a refund for the shoe case; in this situation, you get to waive your ticket cost.

How long does Porter Airlines take to refund?

When you have completed the refund procedure by using any of the modes, you have to wait for a refund according to the method used for payment. When you have made the payment by cheque or credit card, you have to wait up to twenty business days; for the other mode of payment, you might have to wait for seven to ten working days. Moreover, during these times frame, you will receive the refund, but when the time exceeds, get in touch with the customer service and know about the progress of your refund and the reason for the delay. 

Seek The Guidance on Porter Airlines Cancellation

Sometimes the passenger is unsure about their bookings, or due to weather issues, health issues, etc., the passenger wants to make changes or cancel their bookings. Canceling the flight is essential because before canceling the flight, the passenger will not be able to get a refund. If the passenger travels with Porter airlines, they will get many facilities like deals, offers, and a refund on canceling the flight. Some passengers want to know the detailed information about the Porter Airlines Cancellation Policy; they need to read the below to get detailed information. 

Porter Airline's Cancellation Policy

  • If the passenger makes the booking from the official website of the porter airlines and cancels the flight within 24 hours of booking, they will not need to pay any cancellation charges; they will get a complete refund.
  • If the passenger changes the bookings or cancels, they will have to pay the charges, depending on the time left on the boarding date. After paying the canceling fee, they will get a refund in the same model they used when booking the flight. 
  • If the passenger purchases the non-refundable flight ticket, they will not be able to cancel the flight. 
  • If the passenger makes the bookings by using any deals and offers, they will need to pay the flight canceling fee, and in a refund, they will receive a voucher valid for the next 12 months. 
  • In case the passenger cancels the flight due to any medical emergency or death in their family, they will need to show the medical certificate to the Porter Airlines officials. Then they cancel the flight without paying any charges. 
  • If the passenger makes the bookings from any official representative of porter airlines, they will need to contact them to cancel the flight. 
  • If the porter airlines take delays take-off due to fewer staff or technical issues or if the passenger's flight is rescheduled by the porter airlines, then the passenger can cancel the flight without paying any charges and apply for the Porter Airlines Cancelled Flight Compensation.
  • The passenger will also get the time to cancel the flight on the boarding date, but after that time, they will not be able to make the bookings changes. 
  • If the flight is delayed or canceled by the porter airlines due to any bad weather or political issues and then the passenger cancels the flight, in that case, they will need to pay the flight cancellation fee.

How Do I Cancel A Porter Reservation?

The steps you need to follow are below mention:

  • First, you need to visit the official website of porter airlines. 
  • After this, you need to open the section of manage bookings. 
  • Following this, fill out the passenger's last name and booking reference number in the available space. 
  • Further, you need to select the bookings that you want to cancel and then mention the genuine reason for the flight canceling and canceling the flight. 
  • After this, if your ticket is refundable, you need to find out the refund application form, fill out the detailed information, and submit it. 
  • Last you will receive a confirmation message of flight canceling on your contact number and mail id. 


How Much is Porter Airline Penalty For Cancelling?

The flight canceling fee will vary according to the flight's route and destination; if the passenger goes to the domestic destination, they will need to pay around 140 USD to 200 USD. 

If the passenger is going to any international destination, then they will need to pay around 210USD to 250 USD.

The earlier steps will guide you on How to cancel a Porter reservation. Still suppose if you have any concerns left, you can also contact the official representative of the Porter airlines.

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