Travel Tips

A Detailed Guide To Get Hold Of Virgin Atlantic

Virgin Atlantic is one of the British Airlines that provides its services to various destinations and is known for its matchless customer service experience to its passengers who are flying and those sitting at their homes and planning to fly with Virgin Atlantic.

If you are planning to fly with Virgin Atlantic or you have a current flight booking or reservation, and you need to speak to a support representative regarding the questions you have. Still, the only problem you are facing is you’ve got no idea about How can I get hold of Virgin Atlantic. If you feel helpless, then don’t worry because the below-listed points will help.

Ways To Contact Virgin Atlantic

You can speak with one of the representatives from the support team;

  • With the help of the browser that you use, visit the official website of Virgin Atlantic.
  • Once the page loads, scroll to the bottom of the page and click on the option ‘Help and Contact’ under the Support section of the website.
  • Once you click on that, it will take you to the official contact support page of Virgin Atlantic.
  • The following page will have how you can get hold of an executive from their support team.


Chat Support- One of the most preferred ways is the chat support option;

  • Just click on the option ‘Chat with us’ on the website.
  • It will open up a new web page for Virgin Atlantic.
  • A new chat box will also open up that will ask you to enter the questions you have in the section box.
  • Enter the question you have and continue with the steps.
  • After that, a series of questions will be asked to narrow down the concern you have and connect you to a respective support executive.
  • Once you get through the hold time, a live chat representative will connect with you and provide the required resolution effectively.


Thus, with the help of the way mentioned above, you can get in touch with a live executive of the Virgin Atlantic support department through their chat support option efficiently.

Why Choose Chat Support and Not Phone Support?

It is recommended to use the Chat Support option rather than the Phone Support option because Virgin Atlantic call wait times can sometimes lead to 2 hours. If you do not wish to remain on the call, waiting for hours, listening to the hold tune, then you can contact a representative with the help of the chat support option of Virgin Atlantic in a hassle-free and timely manner.

Virgin Atlantic Hours of Operation

If you wish to contact Virgin Atlantic within their hours of operation so that you can connect with a live representative in no time and the question that comes to your mind is What time does Virgin Atlantic customer service open then let me make that clear for you;

The Virgin Atlantic Hours of Operation are as follows;

  1. Monday - Friday: 9 am to 7 pm.
  2. Saturday: 9 am to 6 pm.
  3. Sunday: 10 am to 6 pm.


Contact Virgin Atlantic for Refund

If you are facing a query of How do I contact Virgin Atlantic for a refund, then keep on reading;

You can contact Virgin Atlantic for a refund with the help of the chat support option of Virgin Atlantic. All you have to do is visit its official website and go to the support section. Over there, you’ll find an option to contact and get in touch with one of the support representatives of Virgin Atlantic, and you can claim your refund with the help of speaking with an executive.

Read Also: How Do I Contact Virgin Atlantic by Phone?

Frequently Asked Questions

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