Travel Tips

If any of your family members need special assistance for their travel, you can contact the special assistance team of Eurowings. If you are wondering, What is Eurowings special assistance phone number? Then keep reading the below passage.

Special Assistance:

  • For special assistance, contact customer service at +49 (0)221 599 882 22.
  • Call the number and listen to the prompts of the automated voice.
  • You need to first select the language of your choice.
  • Then you need to pay high attention to the instructions and press the number accordingly.
  • Once when you are associated with a live agent of Eurowings, you can discuss wheelchair assistance in detail.


Ensure you inform the airline before your flight departure so that the support team can be prepared for the arrival. You can also visit a representative directly at the airport.

How Do I Call Eurowings from the US?

If you are in the US and you would like to contact the customer service of Eurowing, you can use the toll-free contact number or the number which is assigned for your region. You can go through the steps that are given below:

  • Open a new tab for the Eurowings website.
  • When the main page is displayed, you can see the various options on the panel.
  • You need to scroll down on the page where you can find the other options.
  • Click on the contact option.
  • On the following page, click on the callus option, and you will get the customer service phone number.
  • Dial the number, listen to the prompts, and press the number respectively.
  • Once the agent is assigned, get your issues resolved.


Alternative Method

The Live Chat Option Eurowings Customer Service Chat

You can also use the Eurowings customer service chat option to contact customer service. In order to know how you can get the live chat service, you can go through the below points.

  • You need to open the official page of Eurowings.
  • On the bottom of the page, you can find the contact us option.
  • The contact page has the live chat option.
  • You can click on the option and send all the queries you need to ask the agent.
  • Once when the live agent is available, you will get the solutions to the questions.


How Long is the Waiting Time For Eurowings?

When the customer service team is busy solving issues with plenty of passengers you are trying to call, you are likely to end up on hold. And the waiting time can be from 5 minutes to 30 minutes. Sometimes the passengers have also experienced more than 45 minutes. The wait time depends on the availability of the customer service and also the region.

The contact form:

If you like to avoid the wait time, you can use the contact form as well. To get the contact form, you need to:

  • Open the Eurowings website.
  • Click on the contact option.
  • On the contact page, click on the contact form option.
  • Fill in the required details in the complaint form.
  • Submit the form. You will receive a call back from the airlines quickly.


How Do I Complain to Eurowings?

You can use the complaint form to register the complaints. If you are not sure where you can get the complaint form, you can follow the steps that are provided below.

  • The complaint form is present on the contact page. To go to the contact page, you need to first visit the official page of Eurowings.
  • Then you need to look for the contact option on the main page.
  • Now when you are on the main page, you need to find the complaint form option.
  • Click on the option and then fill in the form.
  • Give the required details of your flight and then write the complaint.
  • Lastly, submit the form.


You can also use the Eurowings customer service email address to send any complaint you have. You can quickly get the email address on the official contact page of Eurowings. 

How Do I Claim Compensation with Eurowings?

Due to technical faults, if your flight is canceled and now you want to ask for compensation, then you can do that just by following some simple steps, and those are as mentioned below.

  • Visit the official site of Eurowings through your preferred browser. 
  • Now you can log in to the website. 
  • After that, go through the managed booking and give your reference number and your last name. 
  • After that, select the trip on which you want to get the compensation. 
  • Afterward, then find the modification option and then cancel your trip.
  • Now you can apply for the compensation by clicking on the form that will appear after cancellation. 
  • On that form, you have to fill in all your required details along with the bank information. 
  • And then click on the submit button. 
  • You will get a message from the Airline that you will get your compensation within 14 business days. 


Eurowings Manage my Booking

Eurowings provides a managed booking option that can be used to find your ticket details. So, If you want to make changes to your flight, cancel a flight, or you want to see your flight ticket information, then you have to go through the Eurowings Manage My Booking. After going through that, you just have to provide your reservation number as well as your last name, and you will be able to know everything about your tickets. Or, if you want to know the procedure for that, then you can read the steps below. 

  • First of all, through your preferred browser, go to the Eurowings website. 
  • After that, you can click on the login button and fill up your Email id and password. 
  • Now you need to search and manage booking options that you must find at the menu bar. 
  • Click on that and enter your booking reference number and last name.
  • And you will be able to see all the details of your ticket, and you can make changes according to your preference. 


How Can I Find My Eurowings Reservation Number?

By any chance, if you have lost your reservation number and you are unable to find it. So, there is a simple procedure to find your Eurowings Reservation Number that you can use to find the number. And the procedures are mentioned below. 

By going through the Email 

When you book your flight, most of the time, the Airline sends a message to you on your Email, on which you will find your reservation. So, to get the reservation number, you can open an Email where you can search for the Eurowings mail in which you will get the reservation number that you can save for further use.

Through Eurowings’s official website:

  • Open the official website of Eurowings. 
  • At the top of the page, you will see the manage booking option. 
  • Click on that and login. 
  • Go to your profile and search for the upcoming trip option. 
  • Then all your trips will be visible on the screen. 
  • Select the one of which you want to know the reservation number.


What is the Eurowings Headquarters Address?

For any of your complaints, query, or suggestion then, you can send a mail to the Eurowings Headquarters Address, which is Tampa International Airport. You can send a handwritten query on that, or you can directly visit them as it is easy to convey a message face to face.

Frequently Asked Questions

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