Travel Tips

Airswift provides the best customer service to all its customers settled worldwide. If you have any doubt or need any instant assistance, you can connect with the airline in various ways. If you wonder, how do I contact Airswift? You can go through various customer support options here.

Quick Ways To Contact Airswift Customer Service

Phone call:- To contact Airswift over the phone call, you can visit the customer support page of the airline online. From there, you can access the most suitable phone number and make a call to connect with the airline. It is one of the quickest ways to get in touch with an airline. You can also check out the numbers below for your reference.

Manila flight reservation hotline

8:00 AM - 5:00 PM (daily)

(02) 5318 5940 ( Monday- Friday)

+63 917 816 8763 ( Daily)

For EL NIDO ticket office

8:00 AM - 5:00 PM (daily)

+ 63 917 570 2924

For cargo inquiries

+63 917 814 7943

+63(2) 5318 5980

For travel partners

(02) 5318 5940 (Monday- Friday)

+63 917 816 8763 (Daily)

Procedure To Connect Airswift Over Phone Call

  • Once you get the desired number, dial the number on your mobile
  • You can listen carefully to the IVR instruction on your phone
  • Choose the best option and at last, say speak the live agent
  • You can wait on the call for a while until a live agent join you

 

So using the Airswift contact number above, you can get in touch with the airline anytime. Moreover, you can also access other options given below.

Email support:- Whether you are not happy with Airswift services or want to share any compliment, you can send an email to the airline at info@air-swift.com. Moreover, you can also choose a specific email id for various purposes from the customer support age of the airline.

Social Media:-By following the social media handles of the airline, you can send a direct message or share your query with the airline anytime. Here you can check out the links below for your reference.

https://www.facebook.com/airswift.airlinesPH

https://www.instagram.com/airswift.airlinesph

Mailing address:- You can send mail to the airline anytime using the mailing address below.

5001-5006 5th Floor, Ayala Malls

Manila Bay Diosdado Macapagal Blvd.,

cor Aseana Ave. Paranaque City 1701, Philippines

Using the above information, you can contact the airline anytime. However, if you are looking forward to Viewing/Modifying your booking, you can use the option MANAGE BOOKING on the airline's official website. If you don't know how to access the Airswift Manage Booking section online, follow the information below.

How To Manage your Booking with Airswift?

Whether you want to view your booking, change the booking or cancel any booking, you can visit the Manage booking section of the airline to make the required changes.

  • To manage your booking, visit the official website of Airswift.
  • There locate the Manage Booking section on the homepage and click on it.
  • Enter the last name and booking code, click on the Go
  • You can now access your trip details from the booking dashboard.
  • Select the booking you want to modify; considering you want to change the booking, click on the change reservation option.
  • Now you can follow the instructions as per your requirement to complete the process.

 

So you can cancel or change your booking anytime by following the guided instruction above. In case you cancel your ticket, you can now apply for a refund simultaneously. How do I get a refund from AirSWIFT? You can follow the instructions below. 

Get your refund form AirSWIFT

Once you cancel your booking, you can make a refund request by emailing the airline at refund@cms.air-swift.com.

You can also contact the call center of Airswift airline to check your refund status to request your refund. Once the refund request is submitted, it generally takes 30-45 days to reflect in your bank.

You can use the above methods only if you book the flight via AirSWIFT authorized sources. For third-party booking, you will have to contact the travel agent directly to get your refund.

You can get a refund when canceling your flight. Besides, if you want to board the flight, you can also check in to download the boarding pass. So let's check out, how do you check in on AirSWIFT?

Check-in Options on AirSWIFT

You can check-in at Airswift conveniently using the option below.

Web-Check in:- You can check-in your flight online by visiting the check-in option online. Or you can also go with the automatic check-in option to advance check-in automatically. Although currently, the airline is not offering web check-in, you can go through it once before leaving for the airport.

Airport check-in counter:- You can also visit the airport check-in counter to complete the check-in process and get your boarding pass. When checking at the airport, make sure you reach the airport 2 hours before the departure, as the check-in counter gets closed 24 minutes before the departure. So to avoid any last-minute hassle, make sure to reach on time.

If you need to ask anything or have a check-in-related inquiry, you can contact AirSWIFT at +63 2 5318 5940 or +63 917 816 8763, or contact the local air ticketing agent.

Frequently Asked Questions

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