Travel Tips

Get an Ultimate Guide About 'How Do I Contact Incheon International Airport?'

Incheon International Airport is the leading airport serving the Seoul metropolitan area in South Korea. Whether you are a traveler looking for flight information or have a question or concern about the airport's services, Incheon customer service provides several ways to contact its representative.

Besides, you can always call Asiana Airlines Incheon airport phone number for a quick reply. In this article, we will discuss all Incheon International Airport contact options and go through them to stay educated and upgraded.

How Do I Contact Incheon Customs?

Whether you need to ask about flight schedules, airport service, or other information, here are several options you can opt to contact Incheon International Airport. You can access these options from the support page of the airport on the website.

Via Phone: It is one of the simplest and quickest ways to contact a live person. You can call Asiana Airlines, Incheon Airport Customer Service number +82-1577-2600 / +82-1588-8000 and follow simple instructions to reach the airport team. This number is available 24/7 and can be used for various inquiries, including flight information, airport services, and general airport information.

Via Email: If you prefer to send a message, you can also contact the airport via email by filling out a form on the airport's official website. Navigate to the "Contact Us" section of the website, fill out the form with your name, email address, and message, and submit it. Once the email is sent, the airport team will respond to your inquiry as soon as possible.

Social Media Network: Incheon International Airport is active on various social media platforms, including Facebook, Twitter, and Instagram. You can send a message to the airport through one of these channels for general inquiries or customer service.

Through Website: The Airport's official website ( also provides a wealth of information on the airport's services, facilities, and transportation options. You can check the website for more details if you have any questions or concerns.

How Do I Call Incheon Airport?

Whether you need to ask about your flight schedule or any other airport-related service, you can here follow the steps below to call the Incheon Airport support team:- 

  • To call Incheon Airport, dial the Incheon Airport number +82-1577-2600 | 1577‑2600
  • Select a language, and follow the IVR mentioned here 
  • Press 1 for the flight schedule
  • Press 2 to ask about booking 
  • Press 3 to ask about baggage 
  • Press 4 for lounge information
  • Press 5 for anything else 
  • You can select the option that suits your query and then follow further ongoing instructions. 
  • You can then request to connect with a live agent and stay on the phone
  • In a few minutes, a live person from Incheon Airport will join you 
  • Once connected, you can ask your question one by one and get solutions to it


Find Incheon International Airport Contact Number for General Inquiries & Report Your Problems:

Airport information (Help desk) 1577-2600
Medical Center (Hospital) 032-743-3119
Lost and found Department 032-741-3110/3114/8991/8992
Volunteer Center 032-741-3555
Airport Fire Department 032-741-2119
Report Theft / Crime 032-740-0112
Report Explosives 032-741-4000
Report For Terror, Break-ins, Escape 032-741-4949
Report For Water-Related Problems 032-741-2460~2
Report Lift Equipment Failure 032-741-6931~6
Report Problems with Communication Services (internet, phone, TV) 032-741-7000
Report Electrical Problems 032-741-7514

Asiana Airlines Sales Office in Incheon, Korea

Asiana Airlines operates a sales office in Incheon, South Korea, where you can purchase tickets, obtain information about flights and services, and get assistance with any other travel-related inquiries. The address and contact information for Asiana Airlines' sales office in Incheon are as follows:


Asiana Airlines Sales Office in Incheon, Korea

Asiana Airlines, Incheon International Airport Passenger

Terminal, 272, Gonghang-ro, Jung-gu, Incheon

Contact: 82-32-744-2000

Fax: 82-32-744-2139

Hours of Operation:

The sales office is open Monday through Friday, 9:00 AM to 6:00 PM, and closed on weekends and holidays.

Besides, it's best to check the official website of Asiana Airlines for the most up-to-date information, as hours of operation and contact information may change.

Conclusion: By going through the information above, hopefully, you get the answer how do I contact Incheon International Airport? If you still have any doubts or require further details, you can visit the official site of Incheon airport. Else you can also speak to the Asiana airlines customer service directly to get additional information.

Frequently Asked Questions

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