Travel Tips

Guide to Contact SAS Customer Service Team

Short for Scandinavian Airlines, SAS Airlines is the flag carrier airline of Denmark, Norway, and Sweden. SAS provides international and domestic scheduled passenger flight services to various locations. SAS also provides cargo services to numerous destinations.

If you are going through some problems related to your SAS Airlines flight booking and you need to speak with one of their support representatives, the only question that comes to your mind is How do I contact SAS Customer Service?’ If that’s the case, you can significantly take help from the following points.

Varied Ways to Contact SAS Support Team

You can contact the support team of SAS via the below-mentioned ways;

  • Visit the official SAS Airlines website with the help of a browser of your choice.
  • Accept the essential cookies to continue with the SAS website.
  • Select your country from the section box and continue with the website.
  • Once the page loads, scroll down to the bottom section.
  • Locate and click on ‘Contact us’ under the ‘Customer Service’ section.
  • The next page will showcase all the possible ways through which you can contact the SAS support team.


How Do I Contact SAS by Email?

Email Us- If you feel the need to register a complaint through email, you can take help from their email form option;

  • Click on the ‘Contact Forms’ option Under the ‘Contact Us’ category present in the left panel of the page.
  • Click on a relevant topic on the following page.
  • It will then showcase a contact form where you’d have to enter your details.
  • Enter all the correct details and thoroughly fill out the query box.
  • Once you fill out and submit the form, you’ll receive a notification on your registered platform regarding your request submission.
  • An executive from the SAS support team will get back to you regarding your concerns.


The question, ‘How do I contact SAS by email?’ can be instantly cleared by going through the points listed above.

How Do I Contact SAS by Phone?

Call Us- If you have any complaints, you can call the official complaint number of SAS Airlines;

  • On the contact page of SAS Airlines, select your region from the list.
  • Once you select the desired region, it will display a new box showcasing the official support numbers.
  • Call the SAS support number displayed on the screen and once you get the IVR prompt, press the required number to connect with the complaint department.
  • A live SAS Airlines support representative will connect with you via phone, and you can make the necessary and required complaints immediately.


You can call the SAS complaint number with the help of the points listed above and register the complaint you are facing with the SAS Airlines services. The support representative will be more than happy to help you and will try to provide the best possible resolution in the least possible time.

SAS Airlines Manage Booking

SAS Airlines Manage Booking- If you need to make slight changes on your existing or future flight booking with SAS Airlines, you can do the same with the help of the official SAS Airlines website;

  • On the SAS website, click on the ‘My bookings’ option present at the top-most tab.
  • Enter the following details to access your SAS booking;
  1. Booking reference
  2. Last name
  • After entering all the details, click on the ‘Search’ option.
  • The following will showcase all the information related to your SAS Airlines flight ticket booking.
  • You can click on ‘Edit’ and make the necessary changes to your tickets accordingly.


Therefore, the SAS Airlines manage booking process can be understood and completed with the help of the steps listed above, and you can make small changes to your tickets.

Call Upon The Official Number of the SAS -

You need to call upon the official SAS number. After that, select the options which are relevant to your query. Your issue will be resolved in a short period because your call will land to a dedicated and trained personnel to handle your question. That is undoubtedly going to be helpful for you. The SAS customer service 24-7 will ensure that your issue will be quickly resolved. 

For example - if your issue is related to the refund. Then it would help if you chose the "Refund" option. After that, your call will be moved to an agent from the refund team. You only need to share the details of the booking. Soon, you'll receive the refund directly in your account. 

Chat with the Agent of the SAS -

You can even live chat with the agents from the SAS. Ensure to choose the steps below on the official website of SAS Airlines. You're also going to get several benefits if you use the SAS Airlines chat option.

  • Get on the SAS Airlines official website. 
  • Now you need to select "Contact us." 
  • It would help if you chose the SAS to live chat icon on the chat page. 
  • Choose the SAS chat-box options that are relevant to your query. 


That is it. Soon your issue will be resolved because your chat will land on the person trained to handle your query. The main benefits of the live chat option are mentioned below.

Benefits of the SAS Live Chat Option: 

  • Now save the transcript of the chat. After that, you can easily refer to the previous conversation with the agent you had. 
  • You'll have the option to choose the language of the chat. Once you have selected the language, your conversation will be transferred to the agent trained to handle your query. 
  • Chat support is open to help you out 24/7. It means you can contact customer support according to your help.


How Can I Make A Complaint To SAS Airlines?

You can make a complaint to SAS by going through the information given below.

  • Get on the SAS Airlines website. 
  • Now you need to scroll down and choose the button "Contact us." 
  • On the new page, you need to tap on the control of "Contact Form." 
  • Now select the option of "Feedback Form." 


That is it. In the feedback form, you will have the option of the complaint. You can select the possibility of objection. Then you would need to mention the details related to the criticism you're making. It is this easy to fill up the SAS complaint form. You can even contact customer support to make a complaint.

Frequently Asked Questions

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