Travel Tips

Oman Air understands that there can be a situation where a customer would need to complain. So, ensure that you are aware of the paths through which you can make the complaint to customer support. Ensure that you have taken one of the three main ways to make the complaint. Those call Oman Air's official number, send an email to their official email address, or get on their official website and make a complaint there.

What are the ways to make a complaint to Oman Air?

In case you're wondering or thinking, "How do I file a complaint against Oman Air?" Then you only need to follow the information which is given below. After that, your query will be resolved in a short period.

Call up and make your complaint to Oman Air:

Oman Air is open for you seven days a week. That means you only need to call upon the official number, and your query will be resolved. The number you can dial for making your complaint is +96824531111. After calling upon this complaint number, you'll come across the automated voice service of Oman Air. You need to ensure that you have chosen the steps options on the IVR menu that are relevant to your query. Once you have selected the steps directly connected to your complaint, your call will be connected to the person or the agent who is trained to handle that complaint.

How Do I Send An Email To Oman Air?

You can email your complaint to Oman Air by following the information given below. So, if you're thinking of having a question, "How do I send an email to Oman Air?" For that, you need to make sure that you have sent the complaint email to the official email address.

  • Get on the official Oman Air website. 
  • Now you need to select the option of "Contact us." 
  • On the next page, choose the option of "Feedback." 
  • Choose the official email address. 
  • Now you only need to send the query on it. 
  • If you have relevant documents, you can even attach those documents to the email. That will give more value to your email. 


Soon, customer support will be there to help you out with the query. You'll receive a reply to the email you sent.

Get on the official website of Oman:

In case you're still wondering or facing a doubt, "How do I contact Oman Air?" Then you can connect with the steps which are mentioned below. After that, you'll be able to share your complaint or valuable feedback with Oman's customer support.  

  • Get on the official Oman Air website. 
  • Now select the "Feedback" option at the end of the homepage. 
  • After selecting it, you will find a paragraph on the new page. 
  • Click on the choice of "Click here" written beside the option of "Complaint please."
  • On the new page, you'll come across different kinds of paths to complain about other queries. 


For Example - if you have a complaint related to baggage. Then you choose the option of baggage. And decide that path to send your query. That is it. Now your question will be resolved, so, if you doubted the Oman Air contact number. Then after going through the information above, it'll be fixed.

Oman Air Refund Complaints

Urgency can occur at any time. If you needed to cancel your flight reservation for some reason, do not have to worry. Oman air refund complaints can be made through the following mediums mentioned below.

  • From attaining the official website of Oman Air, you can reach the customer service section to file your refund complaint.
  • You can also drop your concern through the customer service Email of Oman Air. The Email address of Oman Air can be found by visiting the website and in the “contact us” section.
  • To know more about the refunds, you can get on a quick live chat session to get instant information.


Oman Air Baggage Missing Complaints

There is a particular section that comprises the lost baggage department. Your 

Oman air baggage missing complaints can be made through the various ways which you need to know. Just reach the official website of Oman Air and read the guide mentioned below.

  • Go to the official website and register your complaint regarding the missing baggage.
  • Also, you can visit the nearest Oman Air offices for your baggage queries and offer them the following details:
  • Name of the passenger
  • Your PIR number which is Baggage lost report reference number.
  • Number of flight
  • Date of your travel
  • Airport location where you filed your complaint
  • Any other information you want to give.


Oman Air Complaints Department

For your every query like reservations and cancellations procedures, baggage, and loss of property, the Oman air complaints department is available 24/7 to help and support you with any time assistance. You can contact the department through the various ways:

  • Complaints department Email which can be found on the official website of Oman Air.
  • Get on a live chat to talk to a service expert of Oman Air and can get quick assistance for your queries.
  • Also, make a phone call using the complaint department phone number.


Oman Air Complaint Tracking

You can also track your complaint by visiting the official website of Oman Air. All you need to do is go through the guide mentioned below so that your Oman air complaint tracking can be done without any hassle. The below mediums will let you through some contact ways to get assistance.

  • Attain on the official website of Oman Air, reach the complaints section.
  • Use the official Email address of the airlines and enter your complaint number to track your complaint.
  • Make sure to provide your appropriate destination on the complaint panel to track your complaint.


So, that is how you can contact the Oman air complaints department to get assistance regarding your flight bookings and other services. If you have any problem regarding the assistance, you can easily contact the direct customer care service department of Oman Air.

Frequently Asked Questions

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