Travel Tips

Step by Step Guide on How do I get a refund from Alitalia

Alitalia Airlines is one of the rapidly growing airlines which believes in complete customer satisfaction. It provides good connectivity and next level comfort to its passengers flying all over various parts of the world. But even after being such a service provider it can face problems or queries. If you took a flight with Alitalia airlines or you have a booking or reservation which you no longer can travel and you are worried about what is going to happen to the hole it made in your wallet. No worries, you can easily claim a refund with Alitalia airlines with the help of the below mentioned procedure;

The below mentioned steps will help you to sort the query of How do I get a refund from Alitalia.

Alitalia Airlines Refund Process

Refund Procedure- The ways through which you can claim a refund from Alitalia airlines.

  • Login or continue as a guest on the official website of Alitalia Airlines.
  • On the homepage itself, click on ‘My Flights’
  • A drop down menu will appear which will ask for your reservation code, first name and your last name.
  • Input those details and click on ‘Search’
  • Once you do, it will showcase all the flights you have under that reference number.
  • Select the flight which you want to claim a refund for.
  • Once you do, it will showcase whether or not you are eligible for a refund for that particular flight.

Therefore, with the help of above mentioned steps one can easily claim a refund from Alitalia Airlines.

Alitalia Refund for Cancelled Flights 

If your Alitalia flight was cancelled and you are wondering what is going to be the next step then the below mentioned points will help you with the same.

  • If your flight was cancelled from Alitalia Airlines, you’ll be provided with an alternative Alitalia flight in the least possible time.
  • If there’s no Alitalia flight available then you’ll be provided with another flight from a different carrier in the same route and time.
  • If both the above mentioned options are not applicable then you’ll be provided with a refund in the same way you made your payment.


Therefore, with the help of above mentioned points one can easily have an idea about the topic of Is Alitalia refunding Cancelled flights and can have a resolution to their problem easily.

Alitalia Airlines Refund Policy

The refund policies for Alitalia Airlines under which you can easily claim a refund from Alitalia are mentioned below;

  • The refund will completely depend on the type of ticket you purchased.
  • The amount you pay as tax for airport and security are refundable.
  • If you have made a booking or reservation through the online website or by calling the reservations department, you can claim a refund easily by contacting the customer service department as well.
  • If you made the reservation through a travel agent, you’ll have to contact the agency as Alitalia can only proceed with a refund to the person who bought the ticket in the first place.


Therefore, with the help of the above mentioned steps one can have a clear idea about the topic of Alitalia Airlines Refund Policy.

How Do I Cancel My Flight On Alitalia?

After you have made a plan and have booked a flight, your plan may get cancelled. After cancelling a plan, you may cancel your flight as well. Now, the one thing that would concern you is the refund on your cancelled flight.

It depends on the airline and the policy it offers that how easily you will get a refund. Some airlines will not give you a refund no matter what. The flight cancellation process has also been made easier by the airlines. Alitalia, especially, is known for the convenient flight policies it offers to the customers. 

Have you booked an Alitalia flight for yourself? Are you wondering, how do I cancel my flight on Alitalia? If yes, then you will get your questions answered here. Continue reading to know further. 

Steps to cancel flight on Alitalia-

  • Go to the Alitalia website. 
  • Log in to your account. 
  • You will reach the cancellations page of Alitalia Airlines. 
  • Enter your confirmation number and your name, then click on the “Continue” button. 
  • Then you will reach the “Manage Alitalia Airlines Reservations” page. 
  • Find the ‘Alitalia Airlines Cancel Reservations” button and click on that. 
  • Now, in the pop-up box on your screen, fill the details asked in the required fields. 
  • Then, click on the “Continue” button. 
  • Review your details and proceed further to cancel your flight.
  • After cancelling the flight, you can submit your refund request. 
  • After the process has been finished, you will get a SMS on your phone number or a mail on your registered mail ID. 

You can either follow the above mentioned steps to cancel your flight online, or you can call the reservations team of Alitalia to cancel your flight and request a refund if your ticket is eligible for the same.

Flight cancellation fees on Alitalia Airlines-

  • If you have cancelled your flight within 24 hours of the purchase of the ticket, then you can cancel it without paying any cancellation policy and you will receive a full refund as well. 
  • After 24 hours, you will have to pay a fee of $30 to cancel your Alitalia flight. 

So, if you want to save your money by not paying the Alitalia flight cancellation fee, then you may cancel your flight within 24 hours of the purchase of your ticket. 

Alitalia Flight Cancellation Policy- 

  • If you have booked an Alitalia flight through the official website of Alitalia, then you can cancel it online and receive a refund online. 
  • If you have booked your flight through the reservations team of Alitalia, then you will have to call the reservations team to cancel it. 
  • In case you booked your flight through a travel agent, then you will have to contact the travel agent to cancel your flight. 
  • When you cancel your flight within 24 hours of purchase of the ticket, you will not have to pay any cancellation fee and you will get a full refund, but after that you will be charged a cancellation fee. 

So, these are some of the main points of the Alitalia flight cancellation refund policy, for further information, visit the official website of Alitalia.

Frequently Asked Question-Related To Alitalia Refund & Cancellation:

Frequently Asked Questions

Can I get a full refund on my Alitalia ticket?

The Alitalia airline provides two options when it comes to ticket refund. One is full refund and other partial refund. The amount of this refund will depend upon the type of ticket booked. Tickets booked under different schemes and conditions will get  refunds of different amounts. To understand what type of refund you are eligible for, go through the airline policies. 

What are Alitalia Airlines Refund Policies?

Alitalia airlines provide options for a refund following the conditions of carriage for the ticket bought. The airlines provide both partial and full refunds on tickets. Passengers need to request for cancellation and refund directly to the airlines if purchased directly from them; otherwise, they should request the travel agency they brought the ticket from.

Will Alitalia Airlines refund my money if I hire a travel agency to book my tickets?

Passengers who hired an agent or agency for booking their tickets should make the refund request directly to the agent/agency. The latter will contact the airline and initiate the refund process from their end. After which they should refund the money back to the passenger account. Alitalia Airlines does not hold the responsibility if the agent/agency charges the passenger a fee for making cancellations. The airlines will not entertain any dispute between passengers and the booking agency.

What is the Alitalia refund number, and what should I do if I cannot connect with them?

People from Italy can call at 893 49049 every day between 6 am to 12 midnight, and international passengers can call at +39 06 85960020 every day between 6m to midnight.

If getting in touch is getting difficult, write to the airlines on their social media accounts to get their attention.

To get a refund from the airlines, people can either connect with customer care or send their requests at People can also directly ask their travel agency to ask for a refund.

What are the Alitalia Voucher Refund Policies?

Vouchers issued in the face of flight cancellations or due to the renouncement are refundable up to 12 months after being issued, at the request of the entitled person, or the expiry of 18 or 24 months.

If the tickets bought by you fall under the category of non-refundable fare, you need to send your query to

Please visit the official website for more queries related to Alitalia Airline refund policies. Alitalia is a well-known name and the staff is well trained in customer care. The airline will provide best in class support and you can freely ask for any help.

Different regions will have different customer care numbers and people are requested to go through the details provided on the Alitalia website to find out the correct customer care number.

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