Travel Tips

Procedure To Get A Refund From Croatia Airlines

Croatia Airlines has made sure that its refund policies are entirely customer-friendly. You can claim your refund online by filling up the refund form or customer support. It’ll take only ten working days for you to get the refund in your account. You can get the refund in the form of vouchers, or it’ll be transferred directly to the account which you used for the payment. You only need to ask customer support, “How do I get a refund from Croatia Airlines?” After that, you’ll quickly get your refund. 

How to claim the refund from Croatia Airlines?

To claim the refund, you only need to follow the steps which are given below:

Online - 

  • Get on the official Croatia Airlines website. 
  • Once you’re there, you need to write “Refund form” in the search bar. 
  • Now tap on the button of search. 
  • On the new page, you’ll come across the refund form. 
  • You would need to fill up a refund form.


Once you have mentioned all the details, then within ten working days, you’ll get the refund. It is this simple to get the Croatia Airlines refund request. In case you have missed your flight. Then you would get two choices, first is the choice of a booked seat at the same destination. The other would be a complete refund. You can select any according to your convenience. 

Refund Policy of Croatia Airlines:

Croatia Airlines is concerned about the customer’s experience. That is the reason the Croatia Airlines Refund Policy is customer-friendly. They have ensured that you will get world-class expertise in their flight. To know the refund policy, you can go through the information below.

  • Suppose the airline cancels your flight. Then you’re going to be entitled to get a complete refund of your investment. You’ll get the refund either in the form of vouchers or in the account from which you made the payment. 
  • You will be entitled to get the refund if you have made the cancellation 24 hours before the departure time. 


To avoid the cancellation fee, when you make Croatia Airlines cancel the flight. You would need to make sure that you have maintained a gap of 7 days between the booking and the cancellation of the flight. 

Covid Refund Guidelines of Croatia Airlines:

Croatia Airlines has made sure that they strictly adhere to Covid safety. That will ensure a safe journey for all the passengers. Similarly, if a customer is liable to receive Croatia airline's covid 19 refund. Then it is essential to be aware of the guidelines which are mentioned below:

  • In case the flight has been canceled due to the Covid. Then you’ll be getting a full or partial refund of the investment you made in the flight ticket. 
  • To process your covid refund request, you would need to fill up the refund form available on the official website of Croatia Airlines. 


Make sure that you’re wearing the mask, and it has completely covered your mouth and nose. A customer who is not wearing the mask will not be allowed to board the flight. Hopefully, your query regarding Croatia Airlines is cleared.

How Do I Cancel My Flight with Croatia?

If you have booked with Croatia airlines and want to cancel it due to some changes, you can do this easily. Croatia airlines let you cancel the flight directly from the website; if you are worried about making errors, then you can follow the below-mentioned steps. 

  • Visit the website of Croatia airlines. 
  • When you click on the home page of Croatia airlines, you can see the various options at the top of the page. 
  • You have to select the “My booking” option. With this, you can access the booking and make necessary changes to it. 
  • In a new tab, you can see the form, where you have to mention the details, like booking reference or e-ticket number. 
  • Go to the next option, provide the passenger’s last name. 
  • Click on the search, go to the booking, and select the cancel option. You can review the application and submit the final request. 


Can I Cancel Croatia Flight and Get A Full Refund?

The cancellation of a flight can be occurred due to various reasons. Here depend on the cancellation policy, you will get a full refund for canceled bookings. 

  • If you cancel the flight within 24 hours of purchasing a ticket, then you can get the full, but it should not be done on the same day of departure.
  • You can get a full refund when you have purchased the premium membership of the airlines.
  • You can get the full refund when the cancellation is occurred due to an involuntary situation.
  • When you are the person who missed the flight due to some medical issue, then you can provide the documents and get the full refund from the airlines.
  • If the cancellation is voluntary, make sure it happened a week before departure.


What is Croatia Airlines Cancellation Fee?

Most of the flyers get confused when it comes to understanding the cancellation fee. The cancellation fee depends on the various factors that are covered further. 

  • If you have canceled the flight within 24 hours of purchasing and a week before then, you can get the full refund; it means no cancellation fee.
  • After 24 hours, you may have to pay $100 to $400 per segment. It depends on the ticket’s type and the destination you are about to cover.
  • If you have a non-refundable ticket, the cancellation charges are equivalent to the ticket’s fare.


What is Croatia Airlines Cancellation Policy?

It is important to understand the cancellation policy before you make any cancellations. It can help you to save a lot of money and fee. 

  • You can cancel the ticket within 24 hours of purchasing, and it would be better if you do this a week before.
  • If you have a rewarded ticket, then there is no refund, and you cannot make changes to it.
  • If you cancel the ticket after 24 hours of booking, then you have to pay a certain fee or part of the refund.
  • You can cancel the ticket 24 hours before the departure, but the fee will imply.
  • For flyer program members, they can make a change in the ticket for free, but they have to provide the details of membership.
  • For no-show cancellation, there is no refund, and you may have to bear some charges too. But if you opt for the new flight, then the flight fare difference may be there.

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