Travel Tips

If you are looking forward to a refund of the Vietnam flight ticket, you need first to cancel the flight ticket. To proceed with the online refund, you need to do the simple steps that are given below:

  • First, you are required to visit the Vietnam airlines official website on any search platform of your device.
  • Then, you need to select the manage booking button given in the middle of the screen.
  • Hence, to get into your booking, you need to enter the ticket number with the traveler's last name.
  • You can hit the search button and get all the flight details on your screen.
  • You need to select the flight from the given list that you want to avail the refund.
  • After that, you can tap on the get a refund button and proceed to the next page.
  • On the new screen, you will see the refund form that you need to fill in the necessary details of the passenger and flight that you have canceled.
  • Once you tap on the submit button, your form will be submitted, and you will get the confirmation message regarding the refund on your registered email id.


Vietnam Airlines Refund Request:

You are allowed to request the refund of your Vietnam flight ticket online through the manage booking portal or with the customer service team. You will receive the eligible refund within 7-10 working days at your original payment source. You need to fill out the Vietnam airlines refund request form by entering the required details accordingly and submitting the entire form. 

Vietnam Airlines Refund Policy:

You need to learn the important points of the refund policy to be eligible for the refund. Hence below is the information that you can check: 

  • To be eligible for the complete refund, you need to cancel the flight ticket within 24 hours of the purchase and apply for the refund.
  • To be eligible for the complete refund within 24 hours, you must have purchased the flight ticket seven days before the departure.
  • After 24 hours, you must pay the flight refund charges that will be calculated according to the type of ticket and departure.
  • Non-refundable tickets will get travel credits that can be used in the future purchase of the flight.
  • If Vietnam airlines delay or cancel the flight, you can be eligible for the complete refund that you can apply with the customer service.
  • If you utilized a part of the ticket, the refund will be initiated for the unused part of the ticket after deducting the applicable charges.
  • If there is any sudden demise of a close family member, then you can claim the full flight refund or reschedule the ticket.


Vietnam Airlines Refund Status:

If you apply for the refund online and want to check the status, you can do so online. You can check the refund status through the refund number you have got on your email id after successfully submitting the form. With this, you will easily get the current status of the refund with the eligible amount. 

Get Refund from Vietnam Airlines By Filling A Form!

Losing money while canceling the flight ticket can be stressful. That's why Vietnam Airlines allows you to request a refund from the airline just by filling out a form. Apart from this, you can contact customer support to initiate the refund process on call.

If you want to know the steps for how to get a refund from Vietnam Airlines, you can take the help of this article. Remember to request within three months of canceling the flight to get the money. Let's check the steps below to process the refund.

Steps to get a refund from Vietnam Airlines online

·        To initiate with, open the official website of Vietjet.

·        There you can see the Manage option on the homepage.

·        Choose the option and enter your flight booking code and last name.

·        Once you see the canceled flight on the next page, click on it.

·        You can find the Rebook and Refund option.

·        Select the Refund button to see a refund form.

·        Fill out the form by providing the correct information about your flight.

·        Add the contact details and the payment method by which you purchased the ticket.

·        Once the process is complete, submit the form and wait to get the confirmation email about the refund.

That's how you can easily fill out a Vietnam Airlines refund request form and get your money from the airline. After you send the form, airline executives run a verification test to check if your request is valid or not. After that, they initiate the refund in your bank account. If you want to know how much time it takes to get the refund from the airline, here are the points you should know-

·        It takes about 7 to 10 business days to credit your refund to your bank account.

·        The refund may take time if you have used other methods apart from a credit card to pay for the ticket.

·        The airline is not responsible for the refund if the reservation is made through some third party.

So, these are the key information you must be aware of while requesting a refund from the airline. However, if you need to confirm the Vietnam Airlines refund time, you can contact the live person at the customer service. Once they verify the refund application, you can know the approx. date to receive the money. Besides, they also help you know the airline's refund policies to help you in a smooth refund.

Vietnam Airlines Cancellation Policy

Cancelation helps the passenger to make changes in flight according to their plan. Vietnam airline cancelation policies also allow passengers to cancel the flight. 

The cancelation policies of Vietnam airlines are mentioned below: 

  • Passengers have to cancel their flight first from the official website or the official representative of the Vietnam airline. Then they can apply for a refund.
  •  If the passenger belongs to any category like Vietnam vacation offers or some other, they must fill up the Vietnam vacation cancellation form to cancel their flight.
  • If the passenger cancels the flight and books a new flight simultaneously, they will pay some charges.
  • The passenger has to contact the official Vietnam Airlines representative if they buy the ticket from them.
  • The passenger can also cancel their flight before departure then. In that case, the passenger will have to pay some charges. 


Vietnam Airlines Canceled Flights

There are certain situations like forecast issues or any technical fault, lack of aircraft, lack of passengers, increased number of people during the holidays, etc., and airlines cancel the flight at the last moment. In that case, airways are entitled to arrange the new flight for their passenger to reach their final destination, or if the passenger wants to get a refund and compensation, they can get it as well. The passenger will also get complete care at the airport. The Vietnam airlines inform their passenger about the canceled flight before canceling it on their registered email id and given contact number.

Vietnam Airlines Cancellation Fee

  • If the passenger wants to cancel their flight bookings between the 24 hours of booking, they will not have to pay any fee to the airlines.
  • If the passenger crosses the limit of 24 hours, they will have to pay some additional charges. 
  • If the passenger has booked the flight from the airlines' official website and is canceling the flight before seven days of the boarding date, they will not have to pay any fee to the airlines. 
  • If the passenger cancels the ticket before 24 hours of boarding time, they will not get any amount in return.
  • If the passenger buys a ticket from any Vietnam Airlines representative, they will have contact with them. 


How To Cancel A Vietnam Airlines Flight

The steps that the passenger has to follow to cancel the Vietnam Airlines flight are mentioned below.  

  • At first, the passenger has to go to the official website of the Vietnam airlines in the preferred web browser. 
  • After that, they have to go to the manage booking section.
  • Next, you have to fill in the details of the last name and reference number and click the option of submitting. 
  • Now on the next page passenger has to fill in the details of the flight, like the date of flight and timing of departure. 
  • After that, the passenger has to select their flight and click the option of cancel flight. 
  • Now the new page is open in which the passenger has to fill in the reason for canceling the flight. 
  • After this, the passenger will confirm the given phone number and registered email id.


Still, if the passenger is facing any difficulty in anything, then they can contact the representative of the Vietnam airlines.

Frequently Asked Questions

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