Travel Tips

SAS Airlines is known as Scandinavian Airlines. When you have planned the trip and purchased the flight ticket from this airline, but the reason for the visit has defected, that results in canceling a ticket. After completing the process, if you wish to get a refund, then you can use the airline's official number, which is 1 (800) 221-2350, or you can use the beneath steps as a reference to conduct the process on your own:-

  • Visit the official website of the SAS Airline.
  • From the homepage, click on my booking icons.
  • After that, you get to enter the booking reference number with the passenger's last name.
  • Now, you can check your itinerary details and then click on the cancel and refund icon.
  • Later, you have to choose the passenger with the flight and click on the continue icon.
  • Afterward, follow the on-screen process and the confirmation message you can receive in your email as well as your phone number.


How Long Does SAS Take To Refund?

When you have conducted the refund process after canceling the flight ticket, you can receive a refund within the prescribed duration. Further, the refund could be received in the original form of payment and could take around seven to ten working days. And if you didn't get it by then, approach the airline customer service team.

Can I Get my Money Back if I Cancel my SAS Flight?

Yes, you can get your money back after the cancelation of your SAS flight, but that is the subject of statutory provisions available for reimbursement. And those details have been available in the SAS Refund Policy and have been illustrated at the bottom:- 

When you have made your reservation prior to seven days or more before flight departure and cancel your booking within 24 hours, then you can receive full reimbursement.

If you have added additional services to the booking, such as meal lounges, seats, etc., after the cancelation, you may not receive that cost as a refund.

There are certain fare types that are fully refundable from the airline after the cancelation. And that is:-

  • SAS go pro
  • SAS plus pro
  • SAS Business pro


But there are also some fare types on that you may not receive your money back after the cancellation, and those are as follows:- 

  • SAS Go Light
  • SAS business smart for the flight route of destination Canada and The U.S
  • SAS Youth tickets.


If the passenger has bought the ticket through points or cash and is urged to get the refund, they could be governed by the rule of that flight ticket.

When the airline has canceled their booking for any reason, the passenger can claim their full money back, including the service charges. 

If your original flight has been delayed by more than three hours or the passenger has met with a medical emergency or illness on the travel date, they can also claim reimbursement.

When you didn't book your flight ticket with the airline and used the travel agent for that, you get to communicate with them for the refund because the airline may not take cognizance of such a reservation.   

How To Cancel SAS Flight?

If you're not in the state of completing your journey or wish to cancel your bookings, then you should have a knowledge of the detailed procedure for ticket cancellation. You may read the following steps thoroughly to understand this point clearly:-

  • Get on the web page of the SAS through the web link “”.
  • Now, see an option in the top bar, “My bookings,” and click on it.
  • Here, write down your “Booking reference” and “Last name” in the blocks and search for your ticket.
  • The ticket will open, and you can review it and check the options available to edit.
  • Choose the “cancel your ticket” icon and tap on it.
  • Mention the reason for withdrawing the tickets, as it is optional, or else you can skip to giving the reason.
  • Continue to modify the booking and pay service charges.
  • Confirm the cancellation and close the ticket.


What to do if SAS Flight is Cancelled?

Suppose you have reached the airport and have yet to learn of your flight status, then you get to know that your SAS flight is canceled due to any reason. So you should keep in mind these things which will help you in this situation.

  • You can visit the airline’s airport desk and ask for alternate flights available on that day.
  • The available representative will help you out and reschedule your booking for the next flight.
  • Also, you may request to cancel the tickets and ask for a refund.
  • When cancellations are made, your refund will be credited to your account or provided to you in the same mode of payment that you have used to book the tickets.


How Late Can I Cancel my SAS Flight?

However, you can make changes to your tickets anytime after purchasing. If you do the modification within 24 hours, you will be paid by a full refund. But if you are willing to cancel the bookings as late as possible, then check these points:-

  • You can do it 24 hours before the flight departure. 
  • Also, in the most emergency cases or circumstances, SAS accepts the cancellations before 1 hour of departure as well. 
  • This is suggested that are your tickets at least a day before departure if you wish to.


SAS Cancellation Policy

There are some policies of SAS Airlines that are applied to the customers when they cancel their reservations. Check what these policies are:-

  • The refunds are generated according to the ticket types, whether they were refundable or not.
  • If you have canceled the bookings within 24 hours of time, then the full amount of your tickets, including additional charges and taxes, will be refunded to both refundable ticket holders.
  • If your tickets are canceled after 24 hours, you can apply for refunds after some deduction. If you are a holder of any of these mentioned tickets:- SAS Go Pro, SAS Plus Pro, SAS Business Pro, or SAS Bonus tickets, then your refund amounts will be different.
  • If you are a passenger of an Elite class like Business or First class, you are free to modify the tickets as per your convenient time without paying extra service charges to the airline. 


What is the Cancellation Fee for SAS Airlines?

According to the policies of SAS, you need to pay the service charges when you cancel your tickets. These depend upon the time when you modify the tickets. But as for reference, an approximate minimum amount can be guessed that 10 USD per ticket. These charges vary and go higher when the departure date is near. Apart from that, additional deductions are also made if you modify the tickets after 24 hours of booking.

SAS 24-Hour Cancelation Policy

  • Check whether you are permitted to cancel the flight as per the policies of the airline:
  • SAS 24 hour cancellation refers that travelers can cancel their flights without any cancellation fee 24 hours after booking the flight. However, passengers who purchase ticket in SAS Go Light and SAS GO Smart isn’t entitled to any tickets.
  • Travelers who cancel their flight will not be refunded cancellation fees, service charges, pre-selected meals, seats, or lounge access. Passengers get a full refund, including the services mentioned earlier, when a flight is canceled by the SAS airline.
  • Airline charges the amount as cancelation fees of USD 100 to USD 500, depending on factors like destination, dates, and ticket types.
  • SAS canceled flights would be compensated by offering two options to passengers. Travel credit or amount in their bank account. For this, passengers have to refer their tickets because they are granted travel credit in case of non-refund tickets.


For terms and conditions, flyers can check their confirmation tickets. For doubts, consult with the airline.

How do I claim a refund for a Cancelled SAS flight?

It is evident when passengers cancel their flight, they would request a refund from the airline. Flights are booked from the SAS airline, passengers can use the online mode. Steps are shared for the flyers’ convenience:

  • Visit the SAS website.
  • Go to the “My booking” section.
  • Enter the details, last name, and booking reference.
  • Click on Cancel and Refund.”
  • Choose the flight you want a refund for and select “Continue.”


If you don’t want to apply online, try calling customer support. Dial 011 4351 3202 to reach the customer executives. Follow the IVR instructions:

  • Press 1 to select the language.
  • Press 2 for concerns related to the old or new reservation.
  • Press 3 to cancel the flight.
  • Press 4 for baggage policies, check-in refund, or other policies.
  • Press 5 to request a refund.
  • Press * to speak with the live representative at the airline.


Another option is that passengers can reach the helpdesk at the airport to apply for a refund. Refund requests can be made anytime. In case you bought the ticket from third-party agents, please get in touch with the agents. That’s how you can claim a refund from the airline.

How Long After A Cancelled SAS Flight Can I Claim A Refund?

Once the SAS flight is canceled, the sooner you apply for the refund, the better it is. Airlines permit to claim a refund within 24 hours after the cancelation of the flight. Contact customer support if you are stuck on something urgent and don’t have time to apply for a claim. They can request a refund for you.

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