Travel Tips

There are many platforms to register your complaint with Ryanair officially and unofficially. But the quickest platforms which you can select to submit your complaint would be convenient if done by the customer service team via online complaint form, or you can also select a telephone number because these two valuable platforms are pretty effective and efficient in their own means. 

Online complaint form: If you select the complaint form to register your issue, you must choose the online form, which you will get from the official Ryanair website. Moreover, if you direct your problem via form service, it might take time to respond to you within ten working days by the right person.

How Long are Ryanair Claims Taking?

The aim of Ryanair's claim for compensation or refund is generally submitted by the passengers who no longer wish to travel or face any medical emergency or whose flight gets delayed and canceled from Ryanair. So, in such matters, when you claim compensation, it will take around 10 business days to revert you from the Ryanair team, and note if you haven't received any confirmation within 10 days or beyond that time frame, then you can head to call customer service team for help. You can discuss your problems to get the best answers.

What Do I Do If I Have A Complaint about Ryanair?

If you have any complaints about Ryanair's inappropriate services or facilities in-flight or with their inefficient team administrator at the airport, then, in that case, the most suitable way to register the issue would be to make use of the following tips for your help.

Call Ryanair representative: You can select one appropriate telephone number to connect with Ryanair live person, and after that, you are going to discuss your issues quickly; they will register your complaint by listing it with your existing reservation with Ryanair officially, and you will receive a confirmation email.

  • Visit the official site of Ryanair
  • Now, tap on to help icon from the menu section
  • Next, on the page, you have the contact us icon; tap over it 
  • Ahead of this, log in to your account with the correct credentials, and you will get the helpline number
  • Make the customer service number, and you have to listen to IVR options 
  • Lastly, wait a while, and you will connect with a representative in time, and you can discuss your complaint.


Why is the Ryanair refund taking so long?

The time taken for a Ryanair refund might take time to process because most of the trips are made with cash or check, so in such cases, it is quite natural that the refund process will get extended for 15-20 working days. On the other hand, if you have the payment by credit card or any other online method, it will make your refund within 7 business days. 

Learn the basic steps to claim a refund from Ryanair:

  • The first and essential step would be to visit the official website of Ryanair.
  • Then, tap over my trips/manage booking icon. 
  • Enter in booking reference code and last name of the traveler and hit the search button
  • Select your existing ticket and tap on the get refund/check refund status link.
  • Next, the refund form will open and fill the form with some necessary details like; trip type, phone number, email address, and the reason for refund. 
  • Describe the reason in the given field within 1000 characters 
  • Submit the form, and Ryanair will send you the confirmation mail regarding your refund claim.


Henceforth, suppose you have any complaints, then in such particular scenarios. In that case, you should use an online complaint form or a live chat window where you can get assistance directly from the virtual assistants as this service is available 24/7, and you can get help from this service in no time.

How Do I Make A Complaint To Ryanair?

Ryanair has different channels to file a complaint with their customers if they have problems with them. If you are not satisfied with Ryanair, you can complain to Ryanair. To file a complaint with them, you can take the following modes:

Query or Complaint Form:

Fill out a query or complaint form on Ryanair in the following steps:

  • Navigate through Ryanair,
  • Click on Help.
  • In the Additional information category, click on Contact Us.
  • You will get the option of a query/complaint form online.
  • Fill in your query and other information and submit the form. Ryanair will contact you with the details you provided on the Ryanair query/complaint form.

Phone Number:

You can contact Ryanair on their phone number in the following manner to complain to them:

  • Visit Ryanair website.
  • Click on Help.
  • In the Call Us section, the Ryanair customer number is present. Call on +441279358395.
  • Talk to the Ryanair representative and mention your complaint to them.


Live chat:

To complaint on chat with Ryanair, you take the following steps: 

  • Visit the Ryanair website.
  • Click on General Help.
  • Click on chat now.
  • A virtual chatbot will appear where you can mention your complaint once you select the complaint option represented by a virtual assistant in the chatbot.


Send your complaint by post:

You can post your query or complaint to Ryanair with the information mentioned, such as full name, booking number, flight details that include flight number and date of flight, and the concerning complaint. Send the complaint to their head office address- Ryanair DAC, Airside Business Park, Swords, Co. Dublin, Ireland, registered with PIN - 104547.

How Do I Claim my Ryanair Refund?

When your flight gets canceled by Ryanair, or you cancel your flight yourself, you can always apply for a refund. You can follow the following sequence step by step to claim a refund from Ryanair: 

  • Visit the website of Ryanair.
  • Click on Help.
  • Click on the Claim option present in the Additional information category. You can apply for the baggage, Refund, and other Ryanair claims in the claim option.
  • A refund application form will appear on your screen as soon as you click on Refund.
  • Fill out the required information such as booking number, flight number, your name, reasons for flight cancellation, etc.
  • Submit the Ryanair refund application form and wait for the response from Ryanair on the contact information.


Do You Have To Pay To Call RyanAir?

You might be charged for the call charges at the local phone call rates for calling Ryanair. Mobiles and other phone services may be charged extra. Other than that, you don't have to pay any extra amount to contact Ryanair.

Where is Ryanair's Head Office?

Ryanair's head office is in Dublin. The address of Ryanair is Ryanair DAC, Airside Business Park, Swords, Co. Dublin, Ireland, registered with pin- 104547

How Does Ryanair Deal with Complaints?

If you are filing your complaint via the phone number of Ryanair customer service, they will respond to you quickly as soon as you mention your complaint.

If you have filled out your complaint in the queries or complaint form, Ryanair will respond to it within ten business days of successfully submitting the complaint form.

Frequently Asked Questions

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