Travel Tips

How To Contact The Customer Care Team Of Fiji Airways

Every airline in today’s time wants to give its passengers the facilities to board flights on time and without any hassle. But sometimes if passengers are boarding that flight for the first time and facing doubts then you can take the help of their customer care team. Likewise the Fiji Airlines also has its own separate team of the support who assist the passengers 24x7 to board flight safely.

Contacting the customer care team of the Fiji Air 

For any type of booking related query or for finding any update on the deals, you can contact the Fiji Airways customer service any time you want. The support team of the Fiji Air is available all the time on call, email or live messages to assist you with your bookings.

Calling on the Helpline Number

  1. Fiji Air provides with a few helpline numbers on which you can contact and talk to the support team live. As you call on the helpline number, you can narrate your doubts in brief and let the support team fix them.
  2. Airline’s helpline number works 24x7 hence you can call on the numbers anytime you want. Also if there is any confusion regarding the solution then you can call them back as many times you want to.
  3. The support team will try to hear you out patiently and then they will try giving you the best answer related to the doubts you have in your mind related to the flight booking.

And using the phone contact of Fiji Airways customer service, you can fix all the doubts that you have.

Fiji Airways Customer Service Number:

Fiji- (+679 330 4388)

Australia- (13-3454-(13-FIJI)

New Zealand- (0800-800-178)

USA and Canada- (1-800-227-4446)

Mainland China- (400-120-6268)

Hong Kong- (+852-3192-7568)

Singapore- (800-852-3666)

Malaysia- (1-800-81-8186)

Email and live chat process

1.If you are looking for another alternative to talk to the customer support team, because all of a sudden your customer care number is not working then you can take the help of the email or the live chat option.

2.To communicate with the team through mail, all you have to do is first of all brief about your doubts on the support id and then wait till the team reverts.

3.The team will stay in your touch till you are not fully satisfied with the answers. They can even carry forward the conversation on your request with the higher officials.

And thus this is how do I contact Fiji Airways. You can also reach out to the support team via social media or the FAQ section on the website of the airline. Moreover for the doubts related to your current reservations, new bookings or to check on the deals and discounts, the support team works day and night. You can reach out to them anytime and without hesitation.

Fiji Airways Email Id-

Email: service@fijiairways.com
Email: reservations@fijiairways.com
Email: BaggageServices@fijiairways.com

Resolved: How to grab the best fare for Fiji Airways reservations 

Fiji Airways, the flag carrier airline of the Republic of Fiji, that servers to 13 international destinations including, Australia, Hong Kong, and the United States. Further, through its codeshare partners, Fiji Airways offers its services to over 108 international destinations. Hence, planning out a trip with the airline is not that difficult.

However, many passengers wish to grab the best fare for their booking. So, to help one out with the fare details and other packages offered by the airline, one can either dial the Fiji airways reservations number or check out the info discussed in this article. 

Types of Fares Offered by Fiji Airways 

To make the travel affordable and comfortable, Fiji Airways offers its passengers different travel class options that include the following: 

1) Fiji Bula Plus

  • An economy class that can be upgraded to upper class for free. However, the fare difference will be applied. 
  •  Unlimited changes to the booking for free, but fare difference needs to be paid. 
  • Cancellation before the departure is allowed, but a deduction of 150 USD is applied, and the rest amount will be refunded. 

 

2) Fiji Bula Saver and special

  • It is a restricted economy class that offers restricted upgrade options.
  • However, one can make changes to the reservations by making a payment of a 150 USD fee. 
  • Further, this fare type is non-refundable at the time of cancellation. 

 

3) Fiji Biz saver 

  • It is a restricted business class that can be modified for a 150 USD fee 24 hours or more before the flight departure. 
  • However, 50 percent of the fare is refunded if cancelled before the departure of the flight. 

 

4) Fiji Biz Plus

  • A flexible business class fare type where unlimited changes are allowed for free. However, the fare changes will be applied. 
  • Further, cancellation of the flight ticket is allowed before departure for a fee. 

 

Besides, to grab more info regarding the fare type, the passenger can feel free to contact the Fiji Airways Customer Service number and plan out the trip with the airline accordingly. 

Exciting Travel Packages Offered by Fiji Airways

Further, to the travelers who are planning vacations with Fiji Airways, they can grab the Fiji Airways travel package that not includes the travel tickets, but bookings to some of the best dive experiences and romantic getaways.  

Some of the common packages of Fiji Airways include the following:

  • Novotel Nadi Resort: 4 nights accommodation with return flights starting at USD 978 per person. 
  • Fiji Hideaway Resort & Spa: A five-day accommodation package start at USD 1487 per person. 
  • Plantation Island Resort: A seven-night stay package starting at USD 1639. 

 

Booking Reservations With Fiji Airways via Customer Service

Well, to confirm the reservations with Fiji Airways, the passenger can either opt for the online booking process or dial the Fiji Airways phone number to confirm the booking offline. However, by contacting customer service, the passenger can gain more info from the experts regarding the fare deals and plan their travel on a budget.  

Australia -

Address - Sydney, Level 8 280 Pitt Street, Sydney NSW 2000

Reservation Number- 1800 230150

Email id - reservations@fijiairways.com

Opening Time- Mon - Fri: 9:00AM To 5:00PMBrisbane (07)-3114-1277

 

Baggage Lost & Found Customer Service

Melbourne (03)-8340-8050

Sydney (02)-8337-9252

 

Canada -

Address - Hallmark Aviation, Los Angeles

Reserations Number - 1-800-227-4446

Email Id - reservations@fijiairways.com

 

Baggage Lost & Found Customer Service

Los Angeles- 866-7672247

San Francisco- 866-787-2247

 

Beijing ( China ) 

Address - Shanghai Hung & Kit Travel Service Co. Ltd. Beijing, Room 2112, Building 1, Kuntai International Mansion, Yi 12 Chao Wai Street, Chao Yang District, Beijing 100020, China

Reservations Number - 86-10-5879-7544

Email Id - bjhnk@hungnkit.com

Opening Time - Mon - Fri: 09:00AM - 01:00PM & 02:00PM - 05:30PM

 

Guangzhou ( China )

Address- Shanghai Hung & Kit Travel Service Co. Ltd. Guangzhou

Reservations Number - 86-20-3810-7959

Email Id - gzhnk@hungnkit.com

Opening TIme - Mon - Fri: 09:00AM - 01:00PM & 02:00PM - 05:30PM

 

Shanghai ( China ) 

Address - Shanghai Hung & Kit Travel Service Co. Ltd

Reservations Number - 86-21 6375 838

Email Id - shhnk@hungnkit.com

Opening Time - Mon - Fri: 09:00AM - 01:00PM & 02:00PM - 05:30PM

 

Europe

Address - Aviation Online, Aviation Centre 1st Floor, St. Thomas Street, Luqa LQA 5000, Malta

Reservations Number - +356 23 98 11 11

Email Id - europe@fijiairways.com

Opening Time - Mon - Fri: 09:00 – 18:00 CET

 

Hawaii 

Address - 300 Rogers Blvd #60, Honolulu International Airport, Hawaii 96819

Reservations - 1 800 227 4446

Email ID - reservations@fijiairways.com

 

Baggage Lost & Found Customer Service

Helpline  - 1-808-564-7268

Email Id- fijiairways.baggage@hawaiianair.com

 

New Delhi (India)

Address - GSA: Bird Travels Pvt. Ltd. Delhi (Head office)

Reservation Number - 011 – 43640451/43640412

Email ID - supres@bird.in

 

Mumbai (India)

Address - Fiji Airways Mumbai Office, 204, 2nd Floor, Kanakia Wall Street, Andheri East, A Wing

Reservations Number - 022 - 48825800

Email ID - bom.fj@bird.travel

 

Indonesia

Address - PT. Discover The World Marketing, The H Tower, 17th floor, Unit 17A, Jl. HR Rasuna Said Kav.20, Jakarta 12940

Reservations Number - +62 21 295 333 20

Email ID - fijiairways@discovertheworld.co.id

 

Besides, to confirm the booking online, one can follow the quick steps discussed below:  

  • Click on the Booking option on the official airline page
  • Provide departure and arrival airports and date of travel.
  • Also, mention the number of travelers and search for the available flights.
  • Further, pick a flight and provide the flyer's details to confirm the booking. 
  • And then, the passenger can review the payment details and confirm the reservations by making an online payment. 

 

Thus, this is how one can confirm their reservations with Fiji Airways and plan a hassle-free trip by seeking assistance from the customer service. 

Frequently Asked Questions