Travel Tips

Suppose you have made a reservation with Bamboo Airways, but due to some issues like inappropriate onboard medical services, meals, and beverages, or discomfort with seats, you are facing inconvenience during your travel, or you noticed that you aren’t receiving the best in-flight services. So, in those uneven circumstances, the way through is Bamboo Airways Complaint, and for such type of services, you must read the following list of options because then you will get smooth ways to access for making a complaint for inappropriate traveling with Bamboo Airways.

Ways To Complaint at Bamboo Airways

  • To complain at Bamboo Airways, you will have first to use the complaint form direct from the official site, and you need to submit the form with complete details. 
  • Secondly, you can also select the Bamboo Airways customer service telephone number to connect with an on-call assistant for assistance quickly. 
  • Thirdly, email is also one of the best features available at Bamboo Airways, making registering complaints much more convenient. 
  • Lastly, connect with Bamboo Airways online chat option, as this feature is also helpful for approaching a virtual assistant for appropriate assistance.


How To Call Bamboo Airways Hotline Number?

To make a complaint direct to the Bamboo customer care assistant, you must use Bamboo Airways Hotline Number because approaching a live assistant by phone is quite a helpful way, and for calling, you need the following list points to connect smoothly.

Dial Bamboo Airways customer service number +84-1900-1166

Follow Voicemail instructions as prompted below for reference;

  • Press 1 to select the preferred language 
  • Press 2 to book an extra seat on Bamboo Airways
  • Press 3 to book excess luggage
  • Press 4 to book a wheelchair for disabled passengers
  • Press 5 to talk with the Bamboo Airways customer service assistant
  • Press 0 to repeat the previous menu.


When you tap over the 5th voicemail command from the dial pad, you need to hold on-call

At the last call, connect with a live assistant, and you will get proper guidance from them.

Can I Email Bamboo Airways?

Yes, the email feature is also one of the finest tools available at Bamboo Airways to file complaints, and in case you wish to know the proper procedure for Bamboo Airways customer service email because with the help of using this option, you can register complaints officially.

  • Firstly, you must open an email platform as per your preference
  • Now, tap over compose icon and mention Bamboo Airways email address 
  • Then, select the text field wherein you must enter your query with complete ticket details 
  • Describe your question and tap over send button and within 24 hours.


Does Bamboo Airways have an Online Chat?

Yes, the online chat feature is also a helpful way which enables the customer to connect with a virtual assistant. Now, to correctly learn the steps for the Bamboo Airways online chat option, you must go by the following points, which are helpful.

  • Go to the official website of Bamboo Airways
  • After that, click on the contact us/help icon 
  • Next, you have to press the chat icon from the bottom right side of the screen  
  • Now, choose the text field and enter messages within the space 
  • Finally, an immediate response from the assistant will get initiated 24/7 for help.


Where is the Head Office of Bamboo Airways?

The head office of Bamboo Airways is in Hanoi, which is in Vietnam. And if you have been questioning yourself, “Where is the head office of Bamboo Airways? the address is given below.

22nd floor, Bamboo Airways Tower, 265 Cau Giay Street, Dich Vong Ward, Cau Giay District, Hanoi Capital, Vietnam.

For passengers flying with Bamboo Airways, it is excellent to keep the contact details handy so that the Bamboo Airways Customer Service team can be contacted easily and you can get the solution to all your travel-related queries. You can read further along to get more information.

How Do I Contact Bamboo Airways?

You can contact Bamboo Airways by calling the number (84) 19001166 and following the voice instructions given below to reach an agent. 

  • For booking a flight or to make cancellations or changes to a booking, press 1.
  • Press 2 for refund requests.
  • You have to press 3 to get help with baggage-related issues.
  • y Press 9 if you want to speak to a customer service agent.
  • If you are contacting the airline to make a booking, you have to give the agent the flight requirements like the dates of travel, origin, destination, number of passengers, and the type of trip. The agent will make the booking for you, and you have to make the payment to confirm the booking.


If you want to know about another way to contact Bamboo Airways and still have the question, “How do I contact Bamboo Airways?” you can use social media platforms like Facebook, Instagram, and Twitter. A lot of customers get in touch with the airline using social media as it is convenient. You have to follow the airline on the sites below and send a message to interact with an agent.

Facebook -

Instagram -

Twitter -

How Do I Call Bamboo Airways from Australia?

You can call Bamboo Airways from Australia by calling the number +61-3-9068 3268. A representative will help you get the solution to your query.

In case you are unable to connect with the customer service team from Australia, you can use other ways like the live chat option or the email address to get in touch with the airline. You can go through the information below to get more details.

You may not like talking over the phone, and you may want an alternative and still may be thinking, “How do I call Bamboo Airways from Australia?” you can send an email by using the email address to get in touch with the airline from Australia and get assistance. You have to write the message along with your contact number to get the solution to your query. You will get a reply within 5-10 days. 

Customers can live chat with an agent to get the solution to their query. The advantage of chatting with an agent is that you will get a quick response. You may have to give the booking details to the agent if the query is related to a booking.

How Can I Manage My Booking with Bamboo Airways?

Customers can opt for the option “Bamboo Airways manage my booking” to make changes, add a service, or cancel a booking. To manage your booking, you can follow the steps given below. 

  • Open the page and click “Booking”
  • Then go to “My bookings.”
  • Enter your booking number and last name. Then click “retrieve booking.”
  • The list of the booking will be on the screen.
  • Select the specific booking and you will get different options to manage your booking.


Additionally, Bamboo Airways' booking number can be used to manage a booking. You have to ring the number and follow a set of voice instructions to get the result you may be looking for. The agent will make the necessary modifications for you.

Frequently Asked Questions

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