Travel Tips

Sunwing airline is a popular Taiwanese airline. It covers 73 destinations all over the world. It has won many awards for its excellent service, and flight change and cancellation service is one of them. If you are uncertain about your trip or need any emergency cancellation then we must tell you that the cancellation and change policy of Sunwing is best from other airlines. You can go through the cancellation policy below to get some more detail.

Sunwing Airline Flight Cancellation Policy

When cancelling a flight the airlines mostly charge a large fee, but when travelling with Sunwing airline you can cancel your flight by simply connecting with Sunwing airline flights cancellation service by calling on Sunwing flight cancellation number, the support team will attend your call and cancel the flight without any hassle in limited-time service. You can cancel a Sunwing flight at any time with a low Sunwing airline flight cancellation fee.

  • The airline reservation offers a ticketing system, which can be cancelled at any time, but you must have a refundable ticket.
  • When cancelling a flight using the correct date and time, you can cancel your reservation without additional charge and can get a full refund.
  • Once the ticket is cancelled a full refund will be reflected in your account


How To Cancel A Seat on A Sunwing Airline?

  • To cancel your flight online, first visit the official website of Sunwing
  • browse to "My booking" section
  • Click on the option, now enter passengers booking number and click "next"
  • Enter the last name and click "continue"
  • Now a new home page will be reflected where you can see the detail of available bookings
  • Now, choose the booking that you want to cancel
  • Click on the "cancel flight" option along with the reason for the cancellation
  • Once the booking is cancelled you will receive a confirmation mail on your registered mail id.


What is Sunwing Cancellation Policy and Flight Change Policy?

The correct way to book your ticket for Sunwing Airlines is to book it online because it will help you at the time of cancellation or flight change. When booking a ticket online, you can change or cancel it by just clicking "manage reservations".

Sunwing Airline Flight Change Policy

It's always best to buy a refundable ticket because it is easy to change and cancel your flight when buying a refundable ticket. For any change or cancellation, you will not have to pay an extra charge whereas if you have a non-refundable ticket, you can change it or cancel it but an additional change/cancel fee is applicable.

Whenever you need to change your flight in an emergency. You can call the Sunwing flight change number. this number is toll-free and can be accessed from anywhere. Sunwing airline offers a flight change at a minimal price. However, if you want to know more about flight change policy you can always contact Sunwing airlines flight change service.

  • When you change your flight, the special request is also being cancelled so you must make a new request online or at the time of reservation 


You can always contact Sunwing airline customer service number, by visiting their contact us page on its website. Apart from it, there are other modes of communication too that you can use to get in touch with the customer service of Sunwing airline.

Can I Get A Refund From Sunwing?

Wondering about Refunds at Sunwing, well you have come to the exact right place. In this paper, we are about to share details regarding refunds at Sunwings. So stay tuned, follow until the end and without any further ado, let us get straight into this.

To begin, let us first have a look at the eligibility criteria in order to grab a refund from Sunwing.

Sunwing Airlines Refund Eligibility

After the policy revision, Sunwing offers refunds for the holidays that meet the following requirements:

  • If your travel was scheduled on or after February 1, 2020, and the booking with Sunwing was made on or before June 25, 2021 even if you have opted for a non-refundable booking.
  • In case you have opted for Sunwing reservations through the Sunwing official website (Sunwing Vacations) or through a travel agent. 
  • If your scheduled vacation with Sunwings got cancelled because of CoronaVirus, and a future travel credit was offered to you. Also, if you have selected to utilise your worry-free cancellation waiver or have got the travel vouchers from Sunwing vacations. 
  • If you haven't included your Insurance provider which implies that your insurance provider has not submitted a claim.
  • A chargeback claim has not been initiated or the travellers have not received any refund from their credit card provider. 
  • No transfer has taken place as far as the travel credit is taken into consideration.

These are a few of the eligibility requirements that are required and are necessary in order to receive refund from Sunwing vacations.

How To Request A Refund for Sunwing Vacations?

There are several layers to refunds at Sunwing. For instance, if you have opted for Sunwing vacations through a travel agency, then it is likely that you will get in touch with your travel agent. As they  happen to have all the details of your reservation and booking with Sunwing vacations. You could connect with your travel agent, call them, speak to them and they will sort out the same for you.

If you happen to have made the reservations using the Sunwing vacations, then it is highly advisable that you visit the official website of Sunwing and proceed with the refunds by filling the Covid 19 refund request form. For filling up the form, travellers are required to have the Sunwing 9 digit reservation number ready with them. Also you are required to mention your last name that you used while making reservations for Sunwing vacations.

Once you have filed for the refund request, Sunwing vacations will initiate the refund at once and the amount will get transferred in your original source of payment that you used for making reservations with Sunwing vacations. 

Sunwing Airlines Refund Deadline

As far as the Sunwing Airline Refund Request deadline is concerned, Sunwing offers the following: 

  • The deadline to submit the refund request form at Sunwing is 11:59 pm EST. 
  • The deadline date is August 27, 2021.


If you happen to submit the refund request after the date mentioned above, then standard refund terms and conditions will apply to your refund request.

Processing time

As far as the processing time is concerned, Sunwing has a dedicated team that is working to get things done as far as refunds are concerned. The order in which the requests will pour, the team will process in that manner. 

Also, only one refund request per booking is required.

All you are required to do is fill the refund request form and then no further action is required from your end. In case, Sunwing requires more information as far as your reservation is concerned, then they will contact you.

In case you have some things to ask or have any general query to raise, then it is highly recommended that you drop an email on the email address that is as follows:

Frequently Ask Question ( FAQs ) Related To Sunwing Airlines Refund & Cancellation

Frequently Asked Questions

Does Sunwing Give Refunds Due To COVID-19?

Yes, Sunwing does give refunds. You need to contact your travel agent if you booked through a travel agency. Or you can fill up the form of COVID-19 Refund Request Form to initiate the refund policy.

How Can I Get A Refund if My Sunwing Vacations were Cancelled Due To COVID-19?

If your vacations were canceled due to COVID-19 then you can cancel the tickets easily. For details please check Sunwing Cancellation Policy. Sunwing will accept and start processing your request effective from June 25, 2021. If you are an eligible customer with a non-refundable booking and if your vacations are canceled due to the pandemic then you can request a refund. The deadline, however, to process the refund requests is 11:59 pm EST on 27th August 2021.

Who All are in-Eligible for the Sunwings Airlines Refund?

You are ineligible for a refund if the following is applicable:

  • You cannot avail of the refund if you have received a partial or full refund, which includes a refund from your credit card service provider or your insurance service provider after you initiate a credit card chargeback
  • Refund through credit card  provider is not eligible for this refund
  • All the travel Credits that were transferred to any person not named on the original booking cannot avail of this refund

What If I Have Cancelled my Booking Using Worry Free Travel Wing of Sunwing?

If you didn’t take the Travel Credits and if you received the refund in terms of a Travel Voucher then you can get a refund in lieu of Travel Voucher.

What if I travelled in a Group? Can I still get a refund from Sunwing Airlines?

Yes you can. You can request a refund through a travel agent if you booked through a travel agent. If you have booked through Group Travel team then try to contact your Group leader to get through with your refund process. If you are facing difficulty in contacting the Group leader then try filling up our form of COVID-19 REFUND request. Follow the same steps if you booked via Sunwing Weddings.

How Do I Know The Value of My Travel Credits?

When you fill-up the COVID-19 refund request form with your booking number then you will be provided with your Total Travel Credits that are available with you. You should note that Group Vacation Bookings are not included in the above. If you are interested in checking your Travel credits balance then you can find it at My Booking Portal. The credit’s value is same as the total payment on file less any credits that are redeemed and cancellation fees if applicable.

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