Travel Tips

Is Etihad Refunding Tickets?

Etihad airways are considered to be the famous airline to travel to any destination of domestic and international. Being one of the best airlines to travel, they offer luxurious services to their passengers. For the ease of the passengers, they also provide a customer support team to help and guide passengers in case of any difficulty. Sometimes passengers need to cancel their flight tickets to get a refund, and therefore they ask how do I get a refund from Etihad? You can only get a refund once you cancel the flight ticket online at the Etihad website or through customer support. Following are the steps to cancel the Etihad flight ticket online: 

  • First, you need to open Etihad airways official website in your browser and go to the manage booking section.
  • You need to enter your six-digit booking reference or ticket number and the last name of the passengers. After that, you need to open the ‘find my booking’ option.
  • You will be able to retrieve your bookings, now select the booking you want to cancel and click on the cancel flight option.
  • You will redirect to the cancellation page, and you need to review your cancellation amount after deducting the charges if any. 
  • Once you click on the confirmation option, your Etihad flight ticket will be cancelled, and you will receive a cancellation confirmation message at your registered email id immediately.
  • Your refund will be processed at your payment source within 14-30 working days.


Can I Get A Refund from Etihad?

You can get a refund from Etihad if you have purchased the refundable ticket to your payment source once you apply for cancellation. Non-refundable tickets will get a travel voucher which they can use for a future booking. You can also get in touch with Etihad airways and solve your problem of can I get a refund from Etihad, as they will guide you about the refund procedure.

How Long Does It Take to Get A Refund from Etihad?

Most of the passengers worry about their refund time period and ask how long does it take to get a refund from Etihad? If you own a refund, it will be processed by Etihad within 14 to 30 working days to the same source you have used at the time of payment.

What happens if my Etihad flight is cancelled?

If your flight is cancelled or delayed up to four hours, you are entitled to compensation. You will get compensation for the price of the ticket at which it was bought. You need to ask the reservation department of Etihad for what happens if my Etihad flight is cancelled, and they will immediately provide you with another same flight or reimburse the amount.

What are the Etihad Airways Refund Policy?

Before cancellation, it is important to understand some of the crucial steps of refund policy which are written below: 

  • You will receive a complete refund if you apply for cancellation within 24 hours of the flight purchase. This clause will be applicable only if you purchase the flight ticket five days before the departure.
  • If you cancel the flight ticket 96 hours before the flight departure, you need to pay the cancellation charges, which will deduct from the flight ticket, and the rest will be refunded to you.
  • Your refund will depend on the route and type of fare you have purchased and subject to the fare rule of your original ticket.
  • If you suffer from the unfortunate event of the death of a family member or relative, then you will not be charged any refund fee, but you need to submit some official documentation. 
  • The part of the ticket which is not used will get a refund only if you have purchased the refundable flight ticket.
  • If you have bought the non-refundable ticket, you will get only travel credits you can use for future booking, and travel credits can only be allowed if you purchased the ticket five days ago from the departure.


After knowing the above point’s of the Etihad refund policy, you can apply for a refund online or contact the Etihad reservation team. All the contact details are available at the Etihad contact section, where you can choose the best possible way to reach the support team.

Etihad Refund For A Canceled Flight

Etihad Airways provides you with a great facility to cancel a flight ticket online when you don't wish to travel at the specified date and time. It also allows you to cancel a flight ticket online if you have booked a flight at least seven days in advance of your flight leads you to get a refund quickly. In addition to this, if you are going to cancel your flight ticket within 24 hours before flight departure online, you are always free to get an Etihad refund for a canceled flight after contacting a live person who can assist you at your required time. It is essential to send a refund request after canceling a flight ticket online and get valuable assistance to manage your flight if you want to get the next flight to book at a particular time.  

How To Get A Refund For A Canceled Flight On Etihad Airways?

Many passengers always feel like travel with Etihad Airways due to its significant facility to manage your flight. But if you don't feel like traveling at a valid date and time, you can dial the Etihad refund contact number that assists you in getting a refund after canceling your flight without penalty. If you want to learn the simple tips to get a refund on Etihad Airways, go through the essential tips provided down. 

  • If you have canceled a flight ticket online within 24 hours after purchasing a flight ticket online, you can get a refund within a while. 
  • When your flight is canceled by the airline, you are entitled to get a full refund or choose the next flight to book at a similar amount quickly.
  • You need to visit the booking website and click on the log-in tab to access the manage booking option and enter the passenger's reservation number and last name.
  • Go to the flight details you have canceled and then move to the next where you can get the refund status to know the refund amount and its date quickly.


How To Check Refund Status On Etihad Airways?

If you are willing to check the refund status on Etihad Airways, you need to go to the booking website where you can find everything simple to know your refund. If you still don't know how to check Etihad refund status, go through the steps now.

  • At first, ensure you are on the Etihad Airways booking page, go to the manage booking tab, and enter the reservation number and last name of the passenger.
  • Go to the flight you have canceled and then go to the refund tab, enter the cancellation date into the required fields, and move to the next.
  • Go to the refund status, check out the refund after entering the PNR number, and get complete details of the rebate on Etihad Airways efficiently. 


What Is Non-Refundable Ticket Cancellation On Etihad Airways?

If you have purchased a non-refundable flight ticket online, you can cancel your flight, but you cant expect the refund and have to pay some affordable amount. When you need start Etihad non-refundable ticket cancellation, you need to follow the 24 hours rule and pay some reasonable amount to cancel your flight and get extra credit to enjoy the next flight to travel at your required time quickly.

If you want further assistance and information related to an Etihad refund for a canceled flight, feel free to contact the customer service team that is available to assist you soon.

Read Also: Etihad Airways Cancellation Policy

Frequently Asked Questions

How To Cancel Your Flight At Etihad Airlines?

Travellers are required to make use of the following steps that are concerned with cancellations. For instance, you could stick to the below-mentioned ways that are:

  • You can stick to the online cancellation steps that are easy to perform and are convenient at the same time. 
  • Moreover, users may also stick to cancelling their flight by getting in touch with the customer service department at Etihad airlines. 


However, users are recommended to make use of the online website to cancel their flight reserved with Etihad airlines. Stick to the steps mentioned below in order to proceed with flight cancellation at Etihad airlines.

  • Navigate to the official website of Etihad airlines. 
  • Users then are required to select the My trips option. 
  • Navigate to the manage my booking option. And then users are required to get started with entering the details that are required in order to get access to their Etihad reservations. 
  • Enter your last name and booking id or the PNR number. 
  • Hit the submit option and you will then be taken to yet another page. 
  • Select the reservation that travellers wish to cancel and then select the cancel flight option. 
  • You will be redirected to the payments page. Make the payment. 
  • Upon cancellation, travellers will get notified of their registered email address or phone number. You will receive a cancellation confirmation code. 

How To Request A Refund From Etihad?

In order to make an Etihad refund request, users are required to make use of the cancellation confirmation number. Users are required to fill in the details of the refund request form.

This refund request form is available on the official website of Etihad airlines. Navigate to the refund option and then you will be redirected to the refund request form page.

Are Cancellations Available For Non-Refundable Etihad Flights?

Yes, cancellations are available for non-refundable flights. You can also get in touch with the customer service department about the cancellation of your Etihad airlines flight.

Are Etihad Refunding Tickets?

Refunds are available and follow the Etihad refund rules. Users are required to make use of the refund request form in order to get refunds for refundable flights that they have reserved with Etihad airlines.

Are refunds generated at once?

All the refunds are generated at once, however, it may take somewhere around 7 to 10 business days for the amount to reflect in your account used for making a reservation with Etihad airlines.

Are refunds initiated in the original source of payment?

Yes, refunds are generated at once and are reflected in your original source of payment. The money gets refunded in your credit or debit card whichever you used for making reservations with Etihad airlines.

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