Travel Tips

Guide to Get a Refund from Cebu Pacific Quickly

Cebu Pacific is known to be the oldest airline from the region of Asia in the low-cost airlines' segment. It not only deals in domestic flights but also serves in the international segment worldwide. If you had a flight booking or a reservation with Cebu Pacific that you couldn’t fly and now you are wondering about How to get refund from Cebu Pacific, then you’ve come to the perfect place. 

The points listed below will help you to get a refund on your Cebu Pacific airlines ticket and will help you to understand how the refund procedure with Cebu Pacific works in a hassle-free and timely manner.

Get A Refund on Your Cebu Pacific Ticket

To get an answer to your question and figure out a resolution to the query of Can I get a refund on Cebu Pacific ticket follow-through because the points listed below will help you o the ways through which you can get your refund from Cebu Pacific effectively;

Official Website- You can initiate the refund procedure from Cebu Pacific with the help of its official website and a perfectly working internet connection;

  • With the help of a compatible browser on your device, visit the official website of Cebu Pacific.
  • Once the website loads, locate and click on the option ‘manage Booking’ present in the header tab of the website.
  • If you have a GetGo account, then you might consider logging in to your account before you go through the refund procedure.
  • Enter the details regarding your flight.
  • Input the Booking Code that you received at the time of making your flight booking and the last name of the passenger who made the booking and click on ‘Continue.’
  • It will open the dashboard of the flights that you have.
  • Locate the flight you wish to get a refund for and click on the ‘Manage’ button present right next to that flight.
  • It will then showcase different managing options available for your flight.
  • Locate the option ‘Request refund’ and click on that.
  • Now select the number of passengers you wish to claim your refund for and enter all the required details to continue with the process.
  • Do not forget to click on ‘Save Changes’ after you’re done with the complete process.
  • Your refund will then be initiated after that.
  • You’d get a confirmation email on your registered email address after the refund process has been initiated.
  • The ongoing status can only be checked with the help of the ‘Request a Refund’ section on the official website or by going to the mail you received on your registered email address.


Therefore, by going through all the steps mentioned above, you can initiate the refund procedure with Cebu Pacific in a hassle-free manner.

Refund Time for Cebu Pacific Ticket

If you’ve initiated the refund process with Cebu Pacific and you are wondering what the time span under which you’d get your refund from Cebu Pacific is, then follow-through because the refund time for Cebu Pacific varies accordingly;

  • In the case of Flight Cancellation- if your Cebu Pacific flight was canceled, and you wonder what will happen next? Be assured because, in case of cancelations from the Cebu Pacific side, you’ll get a tat for 90 days. The end-game will be up to you because if you do not wish to claim a refund, you can rebook your flight within 90 days, and that too for free. If you do not want to fly within the 90 days, you can expect the refund to reflect in your account after the 90 days.
  • If you cancel your Flight- If you cancel your flight on your own and you are wondering what the time limit for you to get your refund is, then you can expect a refund to reflect in your account within 6 months from the date of your flight booking. The time span might vary depending upon your payment method because the amount will be credited to you in the same manner you paid at the original time of booking. If you paid with cash, the amount would reflect in your bank account; if you paid through credit card, then the amount will be added to your credit cycle within the mentioned points of time.


Thus, the question, How long does it take for Cebu Pacific refund can be sorted out, and you can expect the refund to reflect within the mentioned time.

Cancellation Policy for Cebu Refund

You need to make sure that you can only get a total refund if you meet the cancellation policy of Cebu Pacific, so follow-through to get a better idea for the same;

  • 24-hour Cancellation Policy- You can only cancel your Cebu Pacific flight within 24 hours of your original booking or reservation. The cancellation will only proceed if your departure date is 7 or more days away from the date of cancellation. You can proceed only if the booking was made with the help of the official website of Cebu Pacific or by making a phone call to the reservations department of Cebu Pacific.


Henceforth, Cebu Pacific Cancellation Policy can be understood by going through all the points mentioned above. You can know how you can save yourself from a loss by canceling your Cebu Pacific ticket at the right time in a hassle-free and timely manner for your convenience and benefit.

Contact Cebu Pacific for a Refund

If you wish to contact Cebu Pacific for a Refund, then you can do that with the help of the below-listed points;

Chat Support- You can speak to a live chat support representative regarding your refund queries;

  • With the help of your browser, visit the official website of Cebu Pacific.
  • Once the website loads, accept all the relevant and functional cookies so that the website runs smoothly.
  • Now, locate and click on the chat option present on the bottom-right of the page.
  • It will open a chat box with a digital message asking permission to save the chat for future purposes.
  • Accept it and continue.
  • You can then write ‘Refund’ and carry on with the queries you have.
  • Soon enough, when the wait time gets over, a live chat representative will connect with you and assist you with all the refund-related queries you have instantly.


Therefore, you now know How can I talk to live agent in Cebu Pacific? in case you wish to know about the refund procedure and what is the current status of your refund by contact and speak to one of the live chat representatives from the customer support team of Cebu Pacific.

Can I Get A Refund If I Cancel My Flight To Cebu Pacific?

Cebu Pacific is a low-cost Airline. It is being termed Asia's oldest low-cost airline, which provides you the refund you need and passengers are entitled to get a refund from the airlines. If you cancel your flight in Cebu Pacific airlines, you do get a refund from the airline. 

Cebu Pacific does not provide a refund once your ticket has expired. The Cebu pacific refund request does take time to have proceeded, and it can be guaranteed within 7 to 20 working days. It does provide you with the help you require at any given point in time; thus, cancellation helps in knowing things forward and do get the amount that one is entitled to and do get the sufficient amount back to your account.

How Much are the Cancellation Fees for Cebu Pacific?

Suppose you have canceled the Cebu Pacific flight within 24 hours from the scheduled departure of your flight. In that case, the cancellation fees do vary, i.e., 100 dollars to 400 will be charged as Cebu pacific cancellation fees. It entirely depends on which sector they have canceled your ticket on, as it does capture the amount very well. Whenever you cancel a domestic flight, you will be charged 3,000 per flight, or it entirely depends on where you have made your reservation.

If you have canceled an international flight, it will cost you 6, 000 for the airfare. It entirely depends on whether you have made a reservation for a long-Haul or Short-Haul Flight Reservation.

How to Refund Cebu Pacific Ticket Due to Covid

The covid -19 would remain the most challenging crisis if your flight got canceled due to covid the Cebu airlines provide you a full refund to its passengers. If your flight is canceled due to covid and you will be entitled to the total refund. By simply filling or raising a request for the refund form, you can submit a demand for the Cebu Pacific. The airline's office will send across the mail confirming that your refund will be raised, and you do get the refund on time airlines do state the amount they are supposed to get from the airlines if their flight does get canceled to the covid 19.

Cebu Pacific Refund Compliments

Cebu Pacific does settle down its refund compliments that its customers fill. Cebu Pacific airlines do make sure that you do get the refund. If passengers have raised a request for the rebate, they do get the finest entitlement and through which you can quickly get your refund compliments. If you have submitted a demand for the refund airlines, make sure you raise a request for the refund. It provides you the refund for the passengers who have made a request on and through which airlines official does send across the official email stating the fact they have got an official mail from the airlines, and they do get the amount for which they have raised a request.

The Above Written Methods Will Guide You Can quickly get a refund from Cebu Pacific Airlines. You can easily get connected through its representatives and get the refund stuck due to covid -19 or other issues.

FAQs Related To Cebu Pacific Refund

Frequently Asked Questions

How To Get Refund From Cebu Pacific Online?

  • By going to the Manage Booking page of the Cebu Pacific website, you can retrieve your bookings.
  • All you need is to enter the booking reference number, surname and click Continue.
  • Once you reach the manage booking page, select the Manage next to your flight.
  • Next, select the Request Refund option.
  • Follow the prompts and enter the required details.
  • Once you submit the request, you can check the refund status later by returning to the same page.

Does Cebu Pacific Support Online Cancellation?

Yes, you can cancel your flights from the Cebu Pacific website. With the help of the Manage Booking section, you can cancel a flight ticket online without going anywhere. All you need to have is the booking reference number. Retrieve your flight and get the flight booking canceled immediately without any hassle.

How To Process Refund Cebu Pacific On A Phone Call?

If you find it difficult to request a refund on the website, you can dial the Cebu Pacific customer service number to get in touch with a reservation support team agent. Once your call connects, the support team representative assists you in requesting your refund. Also, you get a refund within 20 working days after processing your refund request.

Does Cebu Pacific Provide Assistance on Chat for Flight Cancellation?

When you want to cancel your ticket, go to the website and initiate cancellation. But if you find any difficulty in performing the cancellation, you can request chat support. The team of experts is there to help you to cancel your flight ticket online. By providing the booking reference number, the live agent might cancel your flight on your behalf.

What If I Cancel My Flight Ticket On Cebu Pacific Within 24 Hours Of Booking?

You might get a full refund if you cancel your ticket within 24 hours of the ticket purchase. However, you need to make sure that you book the flight ticket server or more days before the departure. If you book tickets within seven days of departure, the cancellation charges will be applicable, regardless of the time of cancellation.

Can I Get a Refund Cebu Pacific Cancelled Flight?

Yes, Cebu Pacific allows refund on cancellation of all eligible flight tickets. You can contact customer service to get all details of the Cebu Pacific cancellation policy. However, you need to pay the cancellation or applicable charges when you cancel your flight ticket.

Can I Get a Refund on Canceling My Cebu Pacific Flight After 24 Hours of Booking?

You might get a refund for canceling a Cebu Pacific flight ticket after 24 hours of the purchase. But there will be a deduction of cancellation charges along with other applicable taxes. Moreover, to make sure that your flight will get a refund, you need to contact the support team because, for some flight tickets, the airline offers travel points only.

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