How To Contact Ethiopian Airlines

Helpline for How To Contact Ethiopian Airlines

  • Cheapflightinfo Travel Tips:

    If you are a travel freak and you live in Africa or you travel Africa often, you would have probably heard the name of “Ethiopian Airlines”. Being awarded the best airlines in Africa for 3 consecutive times is enough to speculate their services. This eight decades old airlines comes under 100% ownership of government of Ethiopia. This is one of the biggest carriers in Africa known for its unmatched efficient team and operations. As a matter of fact, it is one of the leading contributors in African industrial sector, The fact that they serve across 100 countries around the world and in over 20 domestic destinations.

    How Can I Speak Online with Ethiopian Airlines?

    One of the special feature that they provide to their customers is the “cloud nine” feature that enables the passenger to avail the features of both business and first class.

    For economy passengers, they offer over 10 audio channels and around 7 genres of video library making their journey all eased up. Not only is this Ethiopian Airlines customer service best in class

    The airlines also runs a Shebamiles frequent flyer program that enables one to collect as many points as they travel with the airlines and can use them tickets and upgrades, booking lounges and privileges like free baggage allowance. Not only do they offer points on flight tickets but also when you book any hotel or commute from their business alliance partners. So the more you will avail their services, the more points you will be collecting and the more will be the benefits.

    Ethiopian Airlines Phone Number

    The airlines have such huge network but still they have made their contact support so effective and well sorted. If you ever wish to contact Ethiopian Airlines customer service number, you can easily find them on their website. You just have to login to their website and visit the contact support option. There you can chose your country and the Ethiopian Airlines phone no.  from there and just get in touch with them. They also provide chat support to their customers and this not an IVR one, your conversation happens with a real person and all your queries are answered responsibly. However, the best time to call and other information is clearly mentioned on their website. You can simply visit their website and avail all your desired information.

    World Wide Ethiopian Airlines Contact Number:

    Oregon(USA)-  +1 458 204 1425

    Florida(USA)-  +1 352 436 1902

    California(USA)- +1 909 328 6127

    United Kingdom- +44 1753 967980

    United Arab Emirates- +971 800 0320372

    Uganda- +256 800 113274

    Turkey- +251 116 179 900

    Thailand- +66 2 508 8794

    Tanzania- +251 116 179 900

    Switzerland- +41 800 563 726

    Sweden- +46105517457

    Sudan- +46 10 551 74 57

    Spain- +34 518 89 99 48

    South Korea- 0030-8321-0197

    South Africa- +27 87 551 8262

    Singapore- +65 3129 2255

    Seychelles- +251 116 179 900

    Saudi Arabia- +251 116 179 900

    Russia- +7 (495) 937-59-45

    Qatar- +251 116 179 900

    Puerto Rico- +1 787 339 2238

    Portugal- +351 800 832 061

    Poland- +48 22 263 03 89

    Philippines- +63 1 800 1322 0154

    Oman- +251 116 179 900

    Norway- 800 73 634

    Nigeria- +251 116 179 900

    New Zealand- +64 4 887 1261

    Netherlands- +31 85 001 3798

    Mali- +223 44 96 00 33

    Ehtiopian Airlines Online Booking

    If you wish to book a flight with the airlines, you will have to go through the same process. Go to their website. Enter the origin and destination of your flight, Details of the passengers and their age group. Then the class in which you wish to travel. Just go ahead and check the availability of the same. If the desired flight available, go ahead and and make the payment after filling all the necessary details.

    Ethiopian Airlines Booking Phone Number:

    City:    Addis Ababa ( Ethiopia )

    Address: Ethiopian Airlines Head Office, P.O. Box 1755, Addis Ababa

    Phone Number: +251 116 179 900

    Hours: 24x7


    City: Washington ( USA )

    Address: 3133 Mt. Vernon Avenue, Alexandria, VA 22305

    Phone Number: 703 682 0570 Or 1-800 445 2733

    Hours: Mon - Sat: 09:00Am - 05:00Pm


    City:    Houston ( USA )

    Address: Ethiopian Airlines- Houston office George bush intercontinental Airport 3700 N Terminal Rd Suite 145.4, Terminal D Houston, TX 77032

    Phone Number: +1 (281) 233-7479/80


    City:    London

    Address: 1 Dukes Gate, Acton Lane, London W4 5DX

    Phone Number:  +44 1753967980

    Hours: 09:00 to 17:30 Mon to Friday


    City: Dubai (UAE)

    Address: Ground Floor, Al Garhoud Complex (Lootah Building),

    Airport Road, Street No. 2, Community 214, Al Garhoud, Dubai

    Phone Number: 8000 320 372

    Hour: Sat - Thu 08:00AM – 6:00PM


    City: ISTANBUL ( Turkey )


    Phone Number: +90-212-2315919

    Hours: 09.00AM- 17.00PM


    City: Singapore

    Address: Maple Aviation Pte.Ltd

    Phone Number: (65) 6538 5515

    Hours: 09:00 – 17:30 Monday to Friday


    City: Dammam ( Saudi Arabia )

    Address: King Abudl Aziz Street, Al-Khobar Silver Tower Building,

    P.O.Box 3059, Al Khobar 31952

    Phone Number: 00966 (013) 898 4696/00966 559 540 076

    Hours: 8:00 AM- 5:00 PM

    For other country Ethiopian Airlines customer service click here

    Travelling is not just a hobby for everyone. For some it is a passion and for some this is even their mode of living. So if you love travelling want to experience the best in class services and make your flying experience more than ordinary, you should definitely look forward and book a flight with this airlines. “Don’t just exist, Live!”

    Ethiopian Airlines Live Chat

    The first one will be the online chat process. With Ethiopian Airlines, it will be more convenient and fast if you cannot talk physically, then you may go to their online chat option. Live chat includes Ethiopian chat-bot 'lucy,' who will take your query according to a suitable solution. That bot feature is programmed so that it prevents the leaking of messages. Ethiopian airlines online chat gives you hassle-free chatting with your respective bot. That bot will register your query and transfer it to customer support. This kind of self-service will enable clients to fulfill their basic travel needs. A live chat option is always available; you have to just access the net.

    • Go to the website of Ethiopian Airlines.
    • After that, the interface will open, then scroll down to the 'customer support 1 (800) 445-2733 or 1-805-372-0680 option.
    • Then in contact support, click on the live chat option.
    • At live chat, you will see a chat box option.
    • Fill your details in the chatbox and proceed.
    • Finally, you can chat with your live bot.


    Ethiopian Airlines Customer Service Email Address

    Ethiopian Airlines' email address can be a better option to send your query. Email processing is fast and secure as it gives you a safe environment to share your details. Log in and send your query through mail to Ethiopian airlines customer service email addresswhere you have to send your necessary queries from your registered valid email address. They have different email addresses to contact their staff. You can send your query to them according to your level of problems. You may contact department staff through email id for reservation purposes, sales, area manager, etc. Their staffs are very helpful and will give their best to solve your query.

    • First of all, browse the Ethiopian airline website. 
    • Then a webpage will open. 
    • Now go to the contact support section, where you will get different options of 'help and contact,' 'customer feedback,' etc. 
    • You have to click on the help and contact option.
    • The page will open with contact details.
    • Get the Ethiopian airlines email id and compose a mail regarding your query.
    • Finally, you can talk online with respective customer support.


    Ethiopian Airlines Whatsapp Number

    You can dial their number from your preferred country as the airline has many toll-free numbers for their client taking their service worldwide. The Ethiopian airline doesn't have any WhatsApp service or Ethiopian airlines whatsapp number, but you may contact them on the customer care number. They will connect with you directly and solve your query while talking to you. You can follow some steps to avoid unnecessary errors while finding the contact details.

    • Open your phone and search Ethiopian airlines
    • Go to customer support below the webpage.
    • At customer support, go to the call center number.
    • Get the number and make a call to your customer support.


    If you have any other queries, you can contact them any time and feel free to talk to them. Their services are available twenty-four hours seven day, and they are professional enough to take your query and resolve it as soon as possible.

  • Overbooking with Ethiopian airlines means the number of confirmed reservations with passengers and check-in time limit number within the required period exceeds the available seats on that particular compartment/flight.

    As per the Ethiopian airlines, denied boarding means that you are refused to accommodate on the flight. Although you have a valid ticket, confirmed reservation, and presented at the airport for check-in within the required time.

    If you are denied boarding with Ethiopian airlines, you have the following rights:

    • You will be rerouted to the next available flight for your final destination at the earliest possible time.
    • The flight cost with Ethiopian airlines will be reimbursed with no extra charges for the journey that is denied by the authorities.
    • You will obtain the refreshment, meals, and accommodation at the airport till the boarding of the next flight. You can also dial the Ethiopian airlines phone number to discuss the denied boarding.

    Compensation for the denied boarding will be issued to the following passengers:

    • You must have a valid ticket bought with or any agent of Ethiopian airlines.
    • You must hold a confirmed or valid booking on a particular flight with Ethiopian airlines.
    • You must have reached the check-in gates on or before the available time period and in the position of necessary travel documents at the stations of minimum connection time.
    • Passengers who have been compensated on other means cannot claim the compensation.
    • If the flight delay is not more than the 4 hours to the scheduled departure, you cannot claim the compensation.
    • Ethiopian denies the carriage as you have not checked in before or nearest to the check-in time.
    • The health conditions, behavior, or immigration status are not looked for, and Ethiopian needs to deny the boarding.
    • You are not following the rules and instructions of Ethiopian authorities. 
    • You are holding a blacklisted, stolen, lost, or otherwise suspicious ticket.
    • Ethiopian Airlines will offer you the denied boarding compensation scheme to you on all international flights. Therefore they will refund the compensation at a 50% discounted cash price. 
    • Children between the age of 2 to 12 will be given 50 percent compensation under the denied boarding compensation.
    • EU regulations will be applied to all the Europe flights and DOT regulations to the US flights.
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    Please contact me urgently . I have been trying to contact someone for 10 days without success and we need to sort out our cancelled flight . Kind regards Wendy Meffan

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