Travel Tips

Birmingham International Airport is known as Birmingham Airport. Facilities such as lounges, duty-free shops, restaurants, and so on are available at this airport. When you have doubts about this airport, you can speak with customer service for the answer. Thus to speak with someone, you can use the Birmingham Airport Phone Number, which is +44 (0)871 222 0072, but you get to pay 13p per minute with service provider charges. After dialing, you get to choose and language and then from the IVR menu such as this:-

  • Press1 to check the flight status
  • Press3 to request a special assistance
  • Press6 to book the parking space
  • Press# to speak with customer service. 


How Do I Get Assistance at Birmingham Airport?

When you get to approach Birmingham Airport but wish to request special assistance, check flight status, check-in time or have doubts related to the airline, then you can seek assistance from them. And the method by that you can get that has been described at the bottom.

Through Call:

If you wish to speak with a live person at the airport to an instant resolution, then you can use the Birmingham Airport phone number and form a call. So to get the number, you have to comply with the steps that have been stated at the bottom:-

  • Open the official website of Birmingham Airport
  • After that, click on the contact us option
  • On the next tab, click on the customer help options.
  • Now you can get the number with other necessary details.


Through Chat:

If you have difficulty communicating verbally, you can use the chat mode to state the concern in writing. with the help of this, you may get instant answers, and the clue for getting there are underneath:-

  • Visit the official website of Birmingham Airport
  • Then, click on the contact us icon from the homepage.
  • And then click on the chat icon and choose the start chat option.


Through Email:

You can get to the airport customer service through email, and there you can mention the details of your queries by attaching a document. But the response from customer service could take 12 to 48 hours. And the official emails have been stated at the bottom:-

  • For delay, damage, and lost luggage, you can use this
  • And for the booking inquiries related to parking, copy this


Through Feedback:

If you have trouble after acquiring the airport services and want aid in that, you can try its feedback modes. And the easy for using this is as follows:-

  • Head to the official website of Birmingham Airport
  • And then, click on the contact us option
  • After that, click on the feedback icons
  • Further, you get to select the topic and then fill out the form. 


How long is the wait at Birmingham Airport?

When you are trying to reach out to the customer service of Birmingham Airport, but at the time of making calls, you are getting hold duration. And the duration of that could lie between five to eight minutes. But this condition is not available for every condition, or you can try to approach customer service by using other methods such as email, feedback, chat, and social media.

What is Birmingham Airport Special Assistance Services?

While booking a flight from any airline at Birmingham Airport, if you need any assistance or traveling with a disabled person, then the airport will provide special assistance for needy people. However, you have to contact your airline first and inform them about the type of assistance you need from them, and when you arrive at the airport, they will be ready to assist you.

Special services provided by Birmingham Airport:

  • Manual Wheelchairs - are available at the airport, and a representative will provide you with them after you reach the airport to help you board the flight.
  • Self-propelled Wheelchairs - Self-propelled chairs are also available at the airport, which gives the passenger control over their chair. 
  • Electric Mobility scooter - The electric mobility scooter can not be pre-booked and can only be accessible through travel help. Then agents present there will guide you on how to use it, and you can use it after entering the boarding gate.


Where is the Assistance Desk at Birmingham Airport?

You can get special assistance directly by visiting the airport and going to the assistance travel help desk, and the representative will help you with your issue. You can visit the desk opposite the Spar shop on the ground floor of the terminal building, next to check-in zone B. The representative there will guide you with everything and also provide special assistance.

How Do I Book Passenger Assistance at Birmingham Airport?

Suppose you want to book special assistance for yourself or someone else. In that case, it is not a challenging task, and you can do it easily while booking a flight or contacting the airline by calling (0121 767 7878), and a representative will provide you with assistance. Suppose you face any problem registering for special assistance through a phone call. In that case, you can also email the airline's special assistance services at "" with the relevant information, and they will reply to you with the proper guidance and steps.

Can I Get A Wheelchair at Birmingham Airport?

Yes, you can get a wheelchair at Birmingham Airport; the process is also simple. Contact your airline a minimum of 48 hours before the departure, and they will provide special assistance for you when you board the flight. To get more information on this, you can read the given points from the airport policy regarding Special Assistance:

  • You have to book special assistance with your airline during the booking or 48 hours before the departure.
  • An electric Mobility scooter is also available at the airport, which you can get directly from the Assisted travel help desk.
  • If you do not want any delay or problem while boarding the flight, register for assistance at the assisted travel help desk no later than 3 hours before departure. So, the executive completes all the necessary security checks.


How Do I Get Wheelchair Assistance at Birmingham Airport?

If you want to get wheelchair assistance at Birmingham Airport, then you can contact the airport customer service through their mobile number, and the representative will assist you. If you have no information on how to use the phone call option, then follow the given steps: 

  • Call the airport on (0121 767 7878) from your cell phone.
  • Select the language and the IVR service as per your choice.
  • Press the button to get special assistance.
  • Then you will get through a representative.
  • Explain your situation, and the representative will guide you and provide assistance for you when you reach the airport.


After reading the given information, you must have the details about getting special assistance from Birmingham Airport and their special services. If you want more information contact customer service and they will provide you with the answer.


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